Customer Care & Dispatch Coordinator

Xpress Global Systems, LLC; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Xpress Global Systems, LLC is seeking a Customer Care Operations professional in Indianapolis, IN. The role involves providing administrative support to Service Center Operations, responding to customer inquiries, and ensuring compliance with regulations.

Candidates should have 1-3 years of clerical experience, preferably in transportation, and proficiency in computer systems. The work environment is office-based but may require some onsite duties.

Qualifications

• 1-3 years of clerical experience, preferably in the transportation industry.
• Warehouse and WMS experience preferred.
• Computer literacy is required.

Responsibilities

• Provide administrative support to Service Center Operations.
• Respond promptly to customer inquiries.
• Perform data entry and prepare standard reports.

Skills

Clerical Experience (1-3 years)

Warehouse Management System (WMS)

Dispatching experience

Forklift certification

Computer literacy

Tools

AS400

Job description

Xpress Global Systems, LLC is seeking a Customer Care Operations professional in Indianapolis, IN. The role involves providing administrative support to Service Center Operations, responding to customer inquiries, and ensuring compliance with regulations.

Candidates should have 1-3 years of clerical experience, preferably in transportation, and proficiency in computer systems. The work environment is office-based but may require some onsite duties.