Customer Care & Claims Support Specialist

Matthew White - State Farm Agent; Fort Worth (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Opportunity for advancement

Job summary

Matthew White - State Farm Agent in Fort Worth, TX is seeking a customer service representative to deliver exceptional experiences and support community members with policy information and updates.

The role emphasizes attention to detail, strong communication, and teamwork as you coordinate with agency staff to resolve inquiries and process insurance-related requests, with growth opportunities for driven individuals.

Qualifications

• Strong communication and interpersonal abilities.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Customer service experience

Job description

Matthew White - State Farm Agent in Fort Worth, TX is seeking a customer service representative to deliver exceptional experiences and support community members with policy information and updates.

The role emphasizes attention to detail, strong communication, and teamwork as you coordinate with agency staff to resolve inquiries and process insurance-related requests, with growth opportunities for driven individuals.