Customer Care Cashier – Fast, Friendly & Accurate

ZippyApp - Recruitment Marketing; Gainesville (GA); On-site; USD 1,653,000 - 2,066,000; Part time

Job summary

ZippyApp - Recruitment Marketing is seeking a customer care associate to help ensure fast, accurate checkout and friendly service in a busy store environment.

The role emphasizes greeting customers, processing orders, and maintaining store cleanliness. Weekend availability is required, with opportunities to assist in various departments as needed.

Qualifications

• Ability to read, write and speak English fluently.
• Must be able to do simple math (addition, subtraction, multiplication and division) quickly and accurately.
• Ability to stand for extended periods of time and lift up to 30 lbs.

Responsibilities

• Ensure orders are checked out quickly, efficiently and accurately.
• Acknowledge, greet and inform customers about promotions.
• Bag purchases and offer carryout service.
• Resolve transaction issues with management and associates.
• Maintain a clean and organized work area.
• Assist in replenishing supplies and merchandising tasks.

Job description

The position of a Cashier has the responsibility of accurately totaling each customer’s purchases, bagging their groceries and eagerly offering carryout service while safeguarding and accounting for the monies they receive. A Cashier will also communicate special promotions and events going on at the store.Essential Functions60% Work to ensure that each order is checked out quickly, efficiently and accurately in accordance with store policies and procedures15% Acknowledge, greet and thank each customer, exhibiting a positive energetic attitude while also communicating on going and upcoming special promotions and event to the customer10% Work with courtesy clerks to bag customer’s purchases and offer carryout service in accordance with store procedures10% Communicate with management and other associates in the Customer Care Department to resolve transaction mistakes, pricing issues and special customer concerns and needs5% Maintain a clean and organized work areaSecondary Functions· Assist in the replenishing of supplies (bags, cleaning supplies, etc) needed in the Customer Care Department· Assist with Customer Care Department merchandising tasks· Review and be familiar with ads, promotions, price updates and other store information that might help the customer· Assist with cleanup of spills, breakages and other maintenance duties as assigned· Provide assistance in other departments of the store when needed· Assist in periodic functions such as inventory, special promotions, etc.· Follow all safety guidelines and procedures while performing job functions· Participate in training activities to increase personal skill level, improve overall customer care and department performance

Requirements/Responsibilities
Ability to read, write and speak English fluentlyAbility to speak clearlyMust be able to do simple math (addition, subtraction, multiplication and division) quickly and accuratelyThe ability to discern when a customer is in need of some sort of assistance.Ability to bend, stoop and reachAbility to stand for extended periods of time (up to 8 hours or more)Ability to lift up to 30 lbsMust maintain an acceptable checkup accuracy in accordance with J&J policies and proceduresMust meet acceptable customer check out rate in accordance with J&J policies and proceduresMust maintain an acceptable customer satisfaction levelHours - Varies - Weekend Availability is Required