Customer Care Associate (Part-Time, Flexible Daytime Hours)

Sona Pharmacies; Asheville (NC); Presencial; USD 17 000 - 22 000; Tempo parcial

Resumo da oferta

Sona Pharmacies in Asheville, NC is seeking a Customer Care Associate for daytime weekday hours. The role focuses on friendly, patient-centered service, assisting with prescriptions, and ensuring a smooth pharmacy counter experience.

You will handle cash transactions, assist with online orders and deliveries, maintain HIPAA confidentiality, and reference a pharmacist when needed. This part-time role offers flexible days and a supportive community environment.

Qualificações

• Willingness to go above and beyond.
• Exceptional customer service skills.
• Cashier experience in a community pharmacy preferred.
• Attention to detail in a fast-paced environment.
• Excellent communication skills.

Responsabilidades

• Assist patients with purchases and cash transactions while remaining friendly and respectful.
• Provide excellent customer service and refer questions to a pharmacist when needed.
• Ensure register balances after cash, check, and credit transactions.
• Maintain a clean, organized workstation and stock retail items.
• Assist with bagging prescriptions for pickup, shipment, or delivery.
• Protect patient information and HIPAA confidentiality.
• Support online shopping orders and prepare items for shipment.

Conhecimentos

Customer service

Cashier experience

Communication

Attention to detail

Empathy

Ferramentas

POS system

Descrição da oferta de emprego

Sona Pharmacies in Asheville, NC is seeking a Customer Care Associate for daytime weekday hours. The role focuses on friendly, patient-centered service, assisting with prescriptions, and ensuring a smooth pharmacy counter experience.

You will handle cash transactions, assist with online orders and deliveries, maintain HIPAA confidentiality, and reference a pharmacist when needed. This part-time role offers flexible days and a supportive community environment.