Customer Care Advisor

Winnebago Industries, Inc.; Sarasota (FL); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Job summary

Chris-Craft seeks a Customer Care Advisor in Sarasota, FL to support dealers and boat owners with expert service and a gold-standard customer experience.

You will bring 2–5 years of customer service or sales experience, strong communication, and tech-savviness with ERP/CRM/Microsoft Office in a fast-paced environment.

Qualifications

• 2–5 years of experience in customer service, sales, or related role.
• Customer-first mindset and problem-solving orientation.
• Strong written and verbal communication; tech-savvy with ERP/CRM/Microsoft Office.

Responsibilities

• Be the go-to expert for technical and parts support for dealers.
• Respond to customer inquiries with speed, accuracy, and a smile.
• Process and track parts orders—on time.
• Work closely with shipping and inventory teams to keep operations running smoothly.
• Solve challenges creatively to satisfy customers and the business.

Skills

Customer service experience

Sales experience

Marine industry experience

Tools

ERP systems

CRM software

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Care Advisor

Sales Full Time Indirect Sarasota, FL, US

Salary Range: $60,000.00 To $62,000.00 Annually

Join the Legacy. Be the Voice of Chris-Craft.

For over a century, Chris-Craft has built more than just boats—we’ve crafted experiences, memories, and a legacy of excellence on the water. Now, we’re looking for a Customer Care Advisor who shares our passion for craftsmanship and customer satisfaction.

If you love problem-solving, thrive in a fast-paced environment, and want to be the bridge between our world-class boats and the people who love them, this is your chance to set sail on a rewarding career!

Your Role:

As a Customer Care Advisor, you’ll be at the heart of our operation—providing expert support to our dealer network and boat owners while ensuring every customer experience reflects the Chris-Craft gold standard.

What You’ll Do:

• Be the go-to expert for technical and parts support for dealers.
• Respond to customer inquiries with speed, accuracy, and a smile.
• Process and track parts orders—ensuring they get where they need to go, on time.
• Work closely with shipping and inventory teams to keep everything running smoothly.
• Solve challenges creatively, making decisions that satisfy both customers and the business.

What You Bring to the Team:

• 2-5 years of experience in customer service, sales, or a related role (marine industry experience is a plus!).
• A customer-first mindset—you love helping people and solving problems.
• Strong communication skills both written and verbal
• Tech-savvy—ERP systems, CRM software, and Microsoft Office are all in your wheelhouse.
• Detail-oriented and organized

Why You’ll Love Working Here:

Be part of an iconic brand with a rich history in luxury craftsmanship. Work in a fast-paced, supportive environment where no two days are the same. Enjoy great perks—competitive salary, benefits, and the chance to grow within the company.

If you’re ready for a great career, and become part of the Chris-Craft legacy!

We are an Equal Opportunity Employer as well as a drug-free workplace. All offers of employment are contingent upon the successful completion of a pre- employment drug screen and background screen.