Customer Care & Admin Specialist — Hawaii, 8–5 + Benefits

Aloha Termite & Pest Control; Kapolei (HI); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO

Paid holidays

Life insurance

Paid training

Weekdays schedule

Job summary

Aloha Termite & Pest Control in Kapolei, HI, is seeking a Customer Service & Admin Professional to join our busy headquarters. You will be the first friendly contact for clients by phone, text, and email, and you will support our sales and field teams with administrative tasks.

This is a Monday–Friday, 8:00 AM to 5:00 PM role with comprehensive training, competitive pay starting at $19 per hour, full health coverage, a 401(k) with match, PTO, and paid holidays.

Qualifications

• Excellent communication and customer service skills.
• Strong attention to detail and data accuracy.
• Experience coordinating service schedules or dispatching is a plus.
• Must have a valid Hawaii driver's license and pass background checks.

Responsibilities

• Serve as the primary contact for clients via phone, text, and email.
• Coordinate service appointments and manage field technician schedules.
• Maintain accurate customer records and update databases.
• Support sales and field teams with billing and lead management.

Skills

Customer relations

Data integrity

Logistics & dispatching

Team coordination

Professionalism

Reliability

Technical aptitude

Clear communication

Hawaii driver's license

Job description

Aloha Termite & Pest Control in Kapolei, HI, is seeking a Customer Service & Admin Professional to join our busy headquarters. You will be the first friendly contact for clients by phone, text, and email, and you will support our sales and field teams with administrative tasks.

This is a Monday–Friday, 8:00 AM to 5:00 PM role with comprehensive training, competitive pay starting at $19 per hour, full health coverage, a 401(k) with match, PTO, and paid holidays.