Customer Calling Sales Representative (Base+Bonus)

Valor Intelligent Processing; Dallas (TX); On-site; USD 18,046 - 23,763; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Casual Dress Code

Job summary

Valor Intelligent Processing in Dallas, TX, is seeking motivated Sales Representatives to join their expanding team. In this role, you'll make outbound calls to current and potential customers, guiding them toward suitable products and services.

The ideal candidate possesses strong communication skills, a high school diploma, and a customer-focused attitude. Joining Valor offers opportunities for career growth, comprehensive health benefits, and a dynamic work environment.

Qualifications

• Must be 18 years or older.
• Excellent communication and organizational skills.
• Familiarity with Microsoft Office software.

Responsibilities

• Make outbound calls to customers across the country.
• Promote and sell products and services tailored to customer needs.
• Provide accurate information and resolve customer inquiries.

Skills

Excellent communication skills

Organizational skills

Problem-solving skills

Interpersonal skills

Typing speed 20+ WPM

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows operating systems

Job description

POSITION OVERVIEW

MCI is one of the fastest-growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.

Are you a confident communicator with a passion for sales and customer success? We’re expanding our team and looking for motivated Sales Representatives who thrive in fast‑paced environments and love helping customers find the right solutions.

In this role, you’ll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem‑solving, upselling, and building relationships, this is the perfect opportunity for you!

POSITION RESPONSIBILITIES

• Make outbound calls to customers across the country
• Promote and sell products and services tailored to customer needs
• Provide accurate information and resolve customer inquiries
• Use internal systems to manage accounts and process orders
• Collaborate with other departments to resolve customer issues
• Follow scripts, policies, and compliance guidelines
• Maintain accurate records and protect customer data
• Stay current with training, product updates, and program changes
• Meet attendance, punctuality, and performance expectations

CANDIDATE QUALIFICATIONS

All positive, driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

• Must be 18 years or older
• High school diploma or equivalent
• Excellent communication and organizational skills
• Typing speed of 20+ WPM
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Dependable and punctual with a strong work ethic
• Strong problem‑solving and conflict resolution skills
• Customer‑focused, empathetic, and solution‑oriented
• Ability to multitask and manage time effectively
• Comfortable in a fast‑paced, evolving environment
• Team player with strong interpersonal skills

COMPENSATION DETAILS

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full‑time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short‑term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance.
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team‑oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

CONDITIONS OF EMPLOYMENT

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

EQUAL OPPORTUNITY EMPLOYER

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

REASONABLE ACCOMMODATION

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

ABOUT VALORVIP

$13.10 - $17.25 / hour