Customer Business Unit Manager

Royal Technologies; Jamestown (MI); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

ESOP

On-site wellness facility

Quarterly bonuses

Job summary

Royal Technologies is seeking a dynamic Customer Business Unit Manager to join our growing team in a fast-paced environment. You will drive new business development, develop strategic sales plans, and manage relationships with key decision-makers to deliver tailored solutions.

The role requires a 10+ year track record in sales or business development, a strong command of communication and negotiation, and travel 30–40%.

Qualifications

• Bachelor's degree in sales, marketing, or related field is required or highly preferred.
• 10+ years of experience in business development or sales, preferably in plastics.
• Proven track record of achieving sales targets and building relationships.
• Strong communication, presentation, and negotiation skills.
• Experience using CRM software (Salesforce preferred).
• Willingness to travel 30-40%.

Responsibilities

• New business development: prospect, qualify, and onboard new customers.
• Sales strategy: develop and execute plans to hit revenue targets.
• Relationship management: engage key decision-makers and provide tailored solutions.
• Product knowledge: stay informed on industry trends and offerings.
• Negotiation: secure favorable terms and drive profitability.
• Team collaboration: work with engineering, finance, and operations to ensure customer success.

Skills

Relationship building

Excellent communication

Negotiation

Presentation skills

CRM Salesforce

Travel availability

Industry knowledge - plastics

Education

Bachelor's degree in sales/marketing or related field

Tools

Salesforce

Job description

Royal is a diverse manufacturer of injection molding, urethane foam and assemblies. We serve the automotive, furniture, and consumer products industries. People who succeed at Royal are those who share the values of our company: Integrity. Stewardship. Teamwork. Hard work. Excellence.

We're committed to being the employer of choice. Our goal is to build a culture of commitment where everyone is respected and valued. Where everyone participates. Where everyone matters. We give our employees the responsibility -- and the authority -- to make decisions. We try to provide the best possible work environment. We encourage creativity. We applaud ingenuity. We reward problem solving.

What You’ll Do

Your future starts here! Royal is seeking a dynamic and results-oriented Customer Business Unit Manager to join our growing team. We're looking for a passionate individual who thrives in a fast-paced environment and is committed to driving our business forward.

Responsibilities:

• New Business Development: Prospect, qualify, and onboard new customers, building strong relationships and understanding their unique needss.
• Sales Strategy: Develop and execute strategic sales plans to achieve revenue targets and exceed expectations.
• Relationship Management: Foster long-term relationships with key decision-makers, collaborating closely to provide tailored solutions.
• Product Knowledge: Stay up-to-date on industry trends, market dynamics, and our product offerings to effectively position Royal as a leading provider.
• Negotiation: Conduct effective negotiations to secure favorable terms and drive profitable sales
• Team Collaboration: Work closely with cross-functional teams, including engineering, finance, and operations, to ensure seamless customer experiences.

What You’ll Bring

Qualifications:

• Bachelor's degree in sales, marketing, or a related field, highly preferred
• 10+ years of experience in business development or sales, preferably within the plastics industr
• Proven track record of successfully achieving sales targets and exceeding expectations
• Strong interpersonal skills and ability to build rapport with customers at all levels
• Excellent communication and presentation skills, both verbal and written
• Strong negotiation and problem-solving skills
• Experience using CRM software (Salesforce preferred)
• Ability to travel 30-40%

What You’ll Get

• Be part of a dynamic and collaborative team that values innovation and excellence.
• Opportunity to work on exciting projects and contribute to the growth of a thriving company.
• A supportive and inclusive work environment.
• Quarterly bonuses based on profitability.
• Ownership in the company through our ESOP plan (Employee Stock Ownership Plan)
• On-site wellness facility available 24 hours a day