Customer Business Manager, Convenience Channel

Conagra Brands; Chicago (IL); On-site; USD 82,000 - 120,000; Full time

Benefits offered by this job

Health benefits

Bonus incentive opportunity

401(k) with company match

Tuition reimbursement

Flexible work schedules

Job summary

Conagra Brands is seeking a remote, field-based Sales professional responsible for managing regional convenience chains and distributors across Ohio, Michigan, and Indiana. You will lead business planning, forecasting, category management, and collaborate with internal teams to drive volume, profit, and share growth.

The role requires a Bachelor's degree and 3+ years in sales/ brokerage with strong analytics, presentation, and stakeholder management skills.

Qualifications

• Bachelor's degree required.
• 3+ years of related industry experience, including 1+ years in a broker, sales analyst, or similar customer-facing sales role.
• Experience negotiating customer agreements and managing business relationships.
• Experience with customer P&L management and trade spending.
• Strong business analytics, forecasting, and reporting capabilities.
• Experience working within a matrix organization and partnering with multiple stakeholders.
• Strong presentation, communication, and relationship management skills.
• Experience using category, shopper, and consumer insights to drive business decisions.

Responsibilities

• Negotiate slotting agreements and terms of trade activities with customers.
• Create and present customer business reviews.
• Secure customer approval for in-store activation programs, including instant redeemable coupons, tear pads, and signage.
• Maintain merchandising grids and distribution tracking.
• Address retail pricing issues and resolve routine supply and service challenges.
• Secure orders for display racks and merchandising opportunities.
• Communicate policy changes, discontinued items, pricing actions, recalls, and product quality concerns to customers.
• Manage customer and consumer complaints.
• Use product, category, customer, and consumer insights to identify opportunities and develop selling presentations.
• Lead new product launches and expand distribution across assigned accounts.
• Manage our full Conagra portfolio within your assigned customers.
• Conduct sales analytics and provide recommendations that support customer and company objectives.
• Develop annual business plans and achieve sales and profitability goals.
• Align customer strategies with company objectives to build collaborative business plans.
• Monitor trade activity execution, evaluate business risks and opportunities, and analyze customer-specific and syndicated reports.
• Partner across a matrix organization to communicate priorities, support retail execution, and align with internal stakeholders.

Skills

Broker experience

Sales analytics

Forecasting

Relationship management

Presentation skills

Communication

Category insights

Education

Bachelor's degree

Job description

This is a remote, field-based position and can be located in Ohio, Michigan, or Indiana.

Reporting to a Sales Director, you will manage regional convenience chains and distributors across Ohio, Michigan, and Indiana. You will maximize sales through advanced business planning, forecasting, analytics, and category management expertise. You will build relationships with customer partners and collaborate with internal sales and marketing teams to achieve sales goals. You will manage customer business plans, resolve customer issues, and prepare sales and financial reporting to deliver volume, profit, and share growth.

A Taste Of Your Responsibilities

• Negotiate slotting agreements and terms of trade activities with customers.
• Create and present customer business reviews.
• Secure customer approval for in-store activation programs, including instant redeemable coupons, tear pads, and signage.
• Maintain merchandising grids and distribution tracking.
• Address retail pricing issues and resolve routine supply and service challenges.
• Secure orders for display racks and merchandising opportunities.
• Communicate policy changes, discontinued items, pricing actions, recalls, and product quality concerns to customers.
• Manage customer and consumer complaints.
• Use product, category, customer, and consumer insights to identify opportunities and develop selling presentations.
• Lead new product launches and expand distribution across assigned accounts.
• Manage our full Conagra portfolio within your assigned customers.
• Conduct sales analytics and provide recommendations that support customer and company objectives.
• Develop annual business plans and achieve sales and profitability goals.
• Align customer strategies with company objectives to build collaborative business plans.
• Monitor trade activity execution, evaluate business risks and opportunities, and analyze customer-specific and syndicated reports.
• Partner across a matrix organization to communicate priorities, support retail execution, and align with internal stakeholders.

Ingredients Required For Your Success

• Bachelor's degree required.
• 3+ years of related industry experience, including 1+ years in a broker, sales analyst, or similar customer-facing sales role.
• Experience negotiating customer agreements and managing business relationships.
• Experience with customer P&L management and trade spending.
• Strong business analytics, forecasting, and reporting capabilities.
• Experience working within a matrix organization and partnering with multiple stakeholders.
• Strong presentation, communication, and relationship management skills.
• Experience using category, shopper, and consumer insights to drive business decisions.

Compensation

Pay Range:$82,000-$120,000

The annual salary listed above is the expected offering for this position. An employee’s actual annual salary will be based on but not limited to: location, relevant experience/level and skillset, while balancing internal Conagra employees’ equity. Conagra Brands will comply with applicable law regarding minimum salaries for exempt employees.

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role:

• Health: Comprehensive healthcare plans, wellness incentive program, mental wellbeing support and fitness reimbursement
• Wealth: Great pay, bonus incentive opportunity, matching 401(k) and stock purchase plan
• Growth: Career development opportunities, employee resource groups, on-demand learning and tuition reimbursement
• Balance: Paid-time off, parental leave, flexible work-schedules (subject to your location and role) and volunteer opportunities

Our Company

At Conagra Brands, we have a rich heritage of making great food. We aspire to have the most impactful, energized and inclusive culture in food. As a member of our 18,000+ person team across 40+ locations, you are empowered to reach your potential, make an impact and own your career. We're in the business of building champions – within our people and our iconic brands like Birds Eye®, Slim Jim® and Reddi-Wip®.

Our focus on innovation extends beyond making great food, it also reflects our commitment to embracing new solutions that positively impact our team, the communities we serve and the health of our planet. Foodies Welcome.

Conagra Brands is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state or local law. Reasonable accommodation may be made upon request.