Customer Banking Specialist — Growth & Solutions

CNB Bank; Northern Cambria (Cambria County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life

401K with company match

Paid Time Off & holidays

Leave policies

Employee Assistance Program

Job summary

CNB Bank is seeking a Universal Associate to deliver a personalized banking experience to clients in a fast-paced environment. You will greet customers, uncover opportunities, and recommend financial solutions while processing transactions and maintaining accounts.

Adherence to policies and a strong focus on compliance are essential. The role emphasizes customer satisfaction, product sales, and financial wellness conversations, with responsibilities across deposits, lending, and service

Qualifications

• High school diploma or GED required; related experience and secondary education preferred.
• Background screening will be conducted.
• Ability to read, comprehend, and interpret documents; professional communication skills.
• Proficiency with basic digital tools including email, internet and intranet.
• Ability to add, subtract, multiply and divide in all units of measure.

Responsibilities

• Greet clients and engage in conversations; uncover opportunities and make product/service recommendations.
• Deliver an exceptional banking experience at every interaction.
• Perform accurate transactions, client maintenance, account opening and retail lending.
• Follow bank policies and procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction and product sales.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Physical demands

Education

High school diploma or GED

Tools

Core transaction system

Debit card system

Statement processing system

Cash handling systems

Job description

CNB Bank is seeking a Universal Associate to deliver a personalized banking experience to clients in a fast-paced environment. You will greet customers, uncover opportunities, and recommend financial solutions while processing transactions and maintaining accounts.

Adherence to policies and a strong focus on compliance are essential. The role emphasizes customer satisfaction, product sales, and financial wellness conversations, with responsibilities across deposits, lending, and service