Client-Focused Banking Associate (Full-Time)

CNB Bank; Saint Marys (Elk County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

401K with company match

Paid Time Off & Recognized Holidays

Leave policies

Voluntary Benefit Options (Life, etc.)

Employee Assistance Program

Employee Health & Wellness Program

Special Loan and Deposit Rates

Gradifi Student Loan Paydown Plan

Rewards & Recognition Programs

Job summary

CNB Bank is seeking a motivated Universal Associate to engage clients, assess needs, and propose banking solutions while delivering an exceptional customer experience. You will handle transactions, account openings, and retail lending with accuracy and adherence to policies.

The role emphasizes client focus, integrity, and teamwork within CNB Bank's local market, with opportunities for professional development and active community involvement.

Qualifications

• LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents; strong communication and interpersonal skills.
• TECHNOLOGY SKILLS: Proficiency with telephone systems and basic digital literacy including email, internet, and core banking systems.
• MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure.
• REASONING ABILITY: Ability to apply common sense and solve problems in standard situations.
• PHYSICAL DEMANDS AND WORK ENVIRONMENT: Office-based role, some lifting and travel may be required.

Responsibilities

• Enthusiastically greet clients and engage in conversations; uncover opportunities and make product and service recommendations.
• Deliver an exceptional experience to clients by creating a memorable banking experience with every interaction.
• Perform accurate transactions, maintenance for clients, account opening and retail lending at a high level.
• Follow all bank policies and procedures to ensure security and compliance.
• Meet or exceed performance targets related to customer satisfaction, product sales, and financial wellness conversations.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Physical demands

Education

High School Diploma or GED

Job description

CNB Bank is seeking a motivated Universal Associate to engage clients, assess needs, and propose banking solutions while delivering an exceptional customer experience. You will handle transactions, account openings, and retail lending with accuracy and adherence to policies.

The role emphasizes client focus, integrity, and teamwork within CNB Bank's local market, with opportunities for professional development and active community involvement.