Customer Banking Associate - Fast-Paced Growth

First Bankers; Quincy (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits package

Vacation and PTO

Volunteer time off

Udemy Business online courses

Wellness incentive program

Job summary

First Bankers Trust Company in Quincy, IL is seeking an Entry Level Banking Associate to join our team. The role involves welcoming customers, identifying needs, processing deposits, withdrawals, and various account openings, with duties across branch operations.

This full-time position requires a high school education, offers a comprehensive benefits package, and opportunities for development through onsite training and community involvement.

Qualifications

• Associates degree preferred but not required.
• Exposure to the banking industry preferred but not required.
• Demonstrates aptitude for mathematical and/or financial transactions.
• Ability to work under general supervision.
• Demonstrates strong customer service skills.
• Ability to thrive in a fast-paced environment and multi-task daily job duties.
• Demonstrates strong written and verbal communication skills.
• Demonstrates strong team collaboration/team work skills, with ability to work in diverse teams.
• Demonstrates ability to interact efficiently with banking software, as well as utilize Word, Excel, Outlook; willingness to learn new technologies.

Responsibilities

• Promotes, represents, and welcomes current and potential customers and vendors to the bank in a professional and inviting manner.
• Identifies customers' needs and provides bank products and services as solutions to ensure the customer is informed and confident in the bank's offerings.
• Executes banking transactions for customers, including deposits, withdrawals, check cashing, etc., and completes retail support activities.
• Maintains proper cash levels and balances drawer, vault and ATM; reports variations per policy.
• Opens new checking and business accounts, CDs, IRAs, and HSAs, and executes related transactions.
• Establishes files for online and mobile banking, cash management, ACH, and merchant services.
• In small branches, may manage vault and cash needs.
• Ensures efficiency of branch operations and adherence to policies.
• Prepares reports and conducts audits as necessary.
• Occasionally travels to different branches to support retail needs.
• Attends branch meetings and participates in company-wide events.
• Performs other duties as required.

Skills

Customer service

Teamwork

Communication

Multitasking

Problem solving

Education

High School diploma

Associates degree

Tools

Banking software

MS Office

Job description

First Bankers Trust Company in Quincy, IL is seeking an Entry Level Banking Associate to join our team. The role involves welcoming customers, identifying needs, processing deposits, withdrawals, and various account openings, with duties across branch operations.

This full-time position requires a high school education, offers a comprehensive benefits package, and opportunities for development through onsite training and community involvement.