Customer Banking Advisor — Sales, Service & Digital

M&T Bank; Boston (MA); On-site; USD 29,866 - 49,772; Full time

Job summary

A leading financial institution in Boston seeks a Teller focused on enhancing customer experience through sales and service. The role includes assisting customers with transactions and inquiries while adhering to compliance standards. Ideal candidates will have retail sales or customer service experience and strong verbal communication skills. The position offers competitive hourly pay ranging from $21.68 to $36.13. This is a full-time opportunity to contribute positively to customer relationships in the branch environment.

Qualifications

• Minimum of 1 year’s experience in retail, call center, or customer service environments.
• Ability to interact effectively with diverse customers.
• Well-organized with proven time management and prioritization skills.

Responsibilities

• Educate customers about banking solutions and address their needs.
• Complete transactions accurately and handle complaints effectively.
• Maintain compliance and uphold customer service standards.

Skills

Retail sales experience

Customer service experience

Strong verbal communication skills

Ability to handle difficult conversations

Education

High school diploma or equivalent (GED)

Tools

Internet user-level technology

Job description

A leading financial institution in Boston seeks a Teller focused on enhancing customer experience through sales and service. The role includes assisting customers with transactions and inquiries while adhering to compliance standards. Ideal candidates will have retail sales or customer service experience and strong verbal communication skills. The position offers competitive hourly pay ranging from $21.68 to $36.13. This is a full-time opportunity to contribute positively to customer relationships in the branch environment.