Customer Assurance Finishing-II-2nd Shift

Electrolux Group; Springfield (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

Electrolux Group in Springfield, TN is seeking a Customer Assurance associate to audit assembly processes and product quality, and to initiate and complete data entry per North America procedures.

You will join a diverse global team, engage with operations daily, support quality initiatives, and help ensure products meet standards. Visa sponsorship is not available for this role.

Qualifications

• High School Diploma or GED required.
• Basic computer skills and ability to communicate in English.
• Familiarity with measuring tools and reading engineering drawings.
• Ability to stand for most of the shift and lift up to 25 lbs.

Responsibilities

• Essential daily quality support of the statistical lab requirements.
• Perform testing on end-of-line products to ensure they meet quality standards.
• Daily proactive engagement and support with operations teams.
• Support Quality Department initiatives.
• Monitor, maintain, and communicate all quality-related issues and seek support for critical issues.
• Assist in quality improvement and problem-solving as needed.

Skills

Computer literacy

English communication

Stand for long shifts

Education

High School Diploma or GED

Tools

Measuring equipment (height gage, micrometer, caliper)

Engineering drawings interpretation

MS Word

MS Excel

Job description

Job Description

Support bringing the right people in the right place.

Job Description

Support bringing the right people in the right place.

At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living.

Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

You will be based in Springfield TN. The hours start at 2:30 pm and end at 11:00 pm Monday through Friday. This role supports production.

The Customer Assurance associate, audits assembly processes and product for quality, and initiates, implements, and completes data entry actions per Electrolux North America’s procedures and guidelines.

Please be advised that we are unable to offer visa sponsorship for this position at this time.

Your main tasks:

• Essential daily quality support of the statistical lab requirements
• Perform testing on “end of line product” to assure products meet or exceed quality standards per the guidelines
• Daily proactive engagement and support with operations teams.
• Supports Quality Department initiatives
• Monitors, maintains, and communicates all quality related issues and seeks support on all issues that are critical.
• Assist in quality improvement and problem-solving as needed.
  

Qualifications:

• High School Diploma or GED.
• Ability to use a computer.
• Basic knowledge of measuring equipment (height gage, micrometer, caliper, gap gauges, etc.) and application of engineering drawings.
• Able to stand for much of the shift.
• Must communicate in English verbally and in writing.
• Microsoft Word and Excel knowledge a plus.
  

Physical Demands:

• Must be able to lift packages 25 lbs. or less on a consistent basis
• Should be able to handle repetitive twisting, lifting, pulling, pushing, reaching, and bending
• Must be able to spend long periods of time on your feet
• Reasonable accommodation may be made to enable individuals with disability to perform the essentials functions of the job.
  

Benefits:

At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe.

Find out more on:

https://www.linkedin.com/company/electrolux/life/lifeatelectrolux

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. For more information go to www.electroluxgroup.com.