Customer Assurance Assembly-II- 2nd Shift

US11 Electrolux Consumer Products, Inc; United States; On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Electrolux Group in Springfield, TN is seeking a Customer Assurance Associate to support production quality. The role audits assembly processes, checks end-of-line products against quality standards, and initiates data entry per North America procedures.

This on-site evening shift runs 3:15 pm to 11:45 pm, Monday through Friday. The candidate will use measurement tools, read engineering drawings, and communicate in English; visa sponsorship is not available.

Qualifications

• High School Diploma or GED.
• Ability to use a computer.
• Basic knowledge of measuring equipment and reading drawings.
• Must communicate in English verbally and in writing.

Responsibilities

• Perform essential daily quality support for lab requirements.
• Test end-of-line product to meet quality standards.
• Engage with operations teams on quality issues.
• Support Quality Department initiatives and improvement efforts.
• Monitor and communicate quality issues and seek escalation when needed.
• Assist in quality improvement and problem-solving as required.

Skills

Basic measuring equipment usage

English communication

Computer literacy

MS Word/Excel knowledge

Standing for shift

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description Job Description

Support bringing the right people in the right place. At Electrolux Group, our vision is to be the home appliance industry leader in consumer satisfaction by delivering outstanding lifetime experiences with solutions that always get better. We share ideas and collaborate so that together, we can develop solutions that deliver more enjoyable and sustainable living. Come, join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute and grow together.

You will be based in Springfield TN.

The hours start at 3:15 pm and end at 11:45 pm Monday through Friday.

This role supports production. The Customer Assurance associate, audits assembly processes and product for quality, and initiates, implements, and completes data entry actions per Electrolux North America’s procedures and guidelines. Please be advised that we are unable to offer visa sponsorship for this position at this time.

Your main tasks

• Essential daily quality support of the statistical lab requirements
• Perform testing on “end of line product” to assure products meet or exceed quality standards per the guidelines
• Daily proactive engagement and support with operations teams.
• Supports Quality Department initiatives
• Monitors, maintains, and communicates all quality related issues and seeks support on all issues that are critical.
• Assist in quality improvement and problem-solving as needed.

Qualifications

• High School Diploma or GED.
• Ability to use a computer.
• Basic knowledge of measuring equipment (height gage, micrometer, caliper, gap gauges, etc.) and application of engineering drawings.
• Able to stand for much of the shift.
• Must communicate in English verbally and in writing.
• Microsoft Word and Excel knowledge a plus.

Physical Demands

• Must be able to lift packages 25 lbs. or less on a consistent basis
• Should be able to handle repetitive twisting, lifting, pulling, pushing, reaching, and bending
• Must be able to spend long periods of time on your feet
• Reasonable accommodation may be made to enable individuals with disability to perform the essentials functions of the job.

Benefits

At Electrolux, we take responsibility for our development in a supportive environment where we embrace our differences and learn from each other. In a truly multicultural setting, we shape living for the better and create remarkable experiences for employees and consumers, all around the globe. Find out more on: https://www.linkedin.com/company/electrolux/life/lifeatelectrolux

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. For more information go to www.electroluxgroup.com.

Electrolux Group is a leading global appliance company that has shaped living for the better for more than 100 years. We reinvent taste, care and wellbeing experiences for millions of people, always striving to be at the forefront of sustainability in society through our solutions and operations. Under our group of leading appliance brands, including Electrolux, AEG and Frigidaire, we sell household products in around 120 markets every year. In 2023 Electrolux Group had sales of SEK 134 billion and employed 45,000 people around the world. For more information go to www.electroluxgroup.com.