Customer Appointment & Sales Specialist

Mid-Atlantic Finance Company; Beltsville (MD); Hybrid; USD 35,000 - 45,000; Full time

Job summary

Mid-Atlantic Finance Company in Beltsville, Maryland, seeks a Contact Center Agent to provide exceptional customer experiences. This role involves making outbound sales calls and responding to customer inquiries.

The ideal candidate has excellent communication and multitasking skills, is detail-oriented, and has a background in customer service or sales. Join us at Pella Mid-Atlantic for a fulfilling career that emphasizes customer engagement and teamwork.

Qualifications

• 1+ years of customer-focused experience preferred.
• Ability to multitask in a fast-paced environment.
• Strong ability to connect with people and communicate clearly.

Responsibilities

• Make outbound sales calls and respond to inbound inquiries.
• Engage with past and prospective customers.
• Confirm all scheduled appointments and follow up as needed.

Skills

Customer service experience

Sales

Active listening

Microsoft Office

Detail-oriented

Teamwork

Communication

Education

High School Diploma or GED Equivalent

Tools

CRM software

Job description

Mid-Atlantic Finance Company in Beltsville, Maryland, seeks a Contact Center Agent to provide exceptional customer experiences. This role involves making outbound sales calls and responding to customer inquiries.

The ideal candidate has excellent communication and multitasking skills, is detail-oriented, and has a background in customer service or sales. Join us at Pella Mid-Atlantic for a fulfilling career that emphasizes customer engagement and teamwork.