Customer and Quality Systems Leader

Corning Inc.; Painted Post (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Company pension

401(k) matching

Health benefits

Paid time off

Recognition program

Job summary

Corning Environmental Technologies seeks a Quality Systems Manager to lead the QMS at our facility. You will own IATF 16949 certification, drive customer quality alignment, and lead a team focusing on continuous improvement, corrective action, and document control.

You will coordinate CAPA, PPAP, and RMA processes while developing staff to meet plant quality objectives. This is a full-time on-site role in the United States.

Qualifications

• Bachelor's degree in a technical discipline and 5+ years of manufacturing experience.
• IATF 16949 and/or ISO 9001 familiarity.
• Strong root-cause analysis and problem-solving skills.
• Proficiency in Excel and PowerPoint; experience with data tools.

Responsibilities

• Lead and maintain the plant QMS and IATF 16949 certification.
• Serve as primary customer advocate; manage customer requirements and audits.
• Drive 8D problem solving with Operations and Engineering.
• Oversee CAPA processes and QMS training; report metrics.
• Coordinate PPAP activity and RMA schedules; lead plant quality improvements.
• Develop direct reports aligned with quality objectives.

Skills

MS Excel

PowerPoint

Root cause analysis

Quality improvement

Data analysis

Education

Bachelor's degree in a technical discipline

Tools

Power BI

Excel

QMS software

ETQ

Job description

The company built on breakthroughs.
Join us.

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.

Come break through with us.

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with:

• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation
• Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

Role Purpose

Corning Environmental Technologies is seeking a Quality Systems Manager to lead the Quality Management System (QMS) at our [confirm external plant name/location] facility. In this role, you will own IATF (International Automotive Task Force) 16949 certification, drive customer quality alignment, and lead a team focused on continuous improvement, corrective action, and document control.

Key Responsibilities

• Lead and maintain the plant QMS, including document control, change management administration, and IATF 16949 certification processes; report monthly QMS metrics and develop the annual audit schedule
• Serve as the primary customer advocate — manage customer-specific requirements, lead customer visits and audits, communicate quality issues, and drive timely 8D (Eight Disciplines) report development with Operations and Engineering
• Manage the Corrective and Preventive Action (CAPA) process using [ETQ — confirm for external use], including plant training and quarterly effectiveness audits
• Oversee Production Part Approval Process (PPAP) activity for new products and process changes; approve quality change requests and act as Quality Receiver for new lines and plant expansions
• Coordinate the Return Material Authorization (RMA) process and internal/external audit schedules; partner with Product Engineering and Operations to resolve plant quality issues
• Manage and develop direct reports in alignment with plant quality objectives

Required Education & Experience

• Bachelor's degree, preferably in a technical discipline
• 5+ years of experience in a manufacturing environment
• Familiarity with IATF 16949 and/or ISO 9001 quality management systems
• Understanding of process control, including variability, sampling methods, and Measurement System Analysis (MSA)
• Experience driving root cause analysis and problem solving in a manufacturing setting
• Proficiency in Microsoft Excel and PowerPoint
• Experience managing direct reports in a manufacturing quality environment

Desired Education & Experience

• Environmental technology or automotive industry experience
• Six Sigma and Statistical Process Control (SPC) expertise
• IATF 16949 internal auditor training or certification
• VDA (Verband der Automobilindustrie) 6.3 and/or 6.5 auditor training or certification
• Experience with Power BI or similar data visualization tools

This position does not support immigration sponsorship.

The range for this position is$80,011.00-$110,016.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.

A job that shapes a life.

Corning offers you the total package.

Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.

• Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
• As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
• Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
• Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.

We prohibit discrimination on the basisofrace, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability,veteran status or any other legally protected status.

Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at [e-mail] .