Customer and Partner Solutions Engineer, gUP Core Third-Party Identity

Google; Village of Atlantic Beach (NY); On-site; USD 102,000 - 144,000; Full time

Job summary

Google is seeking a Customer and Partner Solutions Engineer for gTech Users and Products (gUP) Core Third-Party Identity. The role balances business needs with technical constraints to deliver innovative solutions and support partnerships globally.

You will build tools, automate products, and oversee technical execution and business operations of partnerships while shaping product strategy and prioritizing projects. In-person interviews are common in this role.

Qualifications

• Experience with web technologies (HTTP/HTML/XML) and databases.
• Experience in system design or programming language development.

Responsibilities

• Analyze and scope technical solutions for rollout of authentication/authorization.
• Develop Sales Engineering activities with BD for partners and guides.
• Identify gaps and surface opportunities for reuse or new innovations.
• Write integration docs and dashboards to improve efficiency.
• Manage stakeholder expectations and provide technical and business feedback.
• Develop subject matter expertise in Identity spaces for stakeholders.

Skills

Web technologies

Programming languages

SQL databases

Education

Bachelor's degree or equivalent

Job description

Customer and Partner Solutions Engineer, gUP Core Third-Party Identity

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Locations : New York, NY, USA; Atlanta, GA, USA; +2 more; +1 more

Experience Level : Early

Early experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

In most instances, this position requires in-person interviews as part of the hiring process.

Note : By applying to this position you will have an opportunity to share your preferred working location from the following: New York, NY, USA; Atlanta, GA, USA; Boulder, CO, USA.

Minimum Qualifications

• Bachelor's degree in Computer Science or a related technical field or equivalent practical experience in technical support, professional services, software development, or product operations management.
• Experience in web technologies (e.g., HTTP, HTML, XML), databases, or SQL queries.
• Experience in either system design or in one programming language (Java, Python, PHP, etc.)

Preferred Qualifications

• Ability to collaborate, build consensus, deliver, and drive technical decisions with both internal and external stakeholders.

About the Job

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally, we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Customer and Partner Solutions Engineers are united by our passion for technology and making an impact. We are on a mission to delight the millions of consumers, advertisers, and publishers who rely on our flagship products like Google Ads, Pixel, YouTube, Google Maps, Google Workspace/Cloud, and Google Play.

As a Customer and Partner Solutions Engineer for gTech Users and Products (gUP) Core Third-Party Identity, you will balance business and partner needs with technical constraints, develop innovative solutions, and act as a partner and consultant to those you are working with. You will build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects. You will be delivering excellent customer care and make sure things go smoothly for our customers across the globe when they need us most.

You will have a set of technical skills and will lend them to solve some of the toughest technology problems, making an impact for users and helping shape the direction of Google products.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US Salary : $102,000 - $144,000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities

• Analyze and scope out technical solutions needed for the rollout of life-cycle events (e.g., launch, deprecation, migration) for Google's 1P/3P authentication and authorization solutions such as Sign-in With Google and OAuth. Partner with PM/Eng/PSMs to manage rollouts end-to-end.
• Develop Sales Engineering activities with BD for partners (e.g., pitch, partner technical objection handling, implementation troubleshooting, guides).
• Identify technical gaps, recognize patterns, and surface opportunities for solution reuse or new innovations to help.
• Write technical integration documentation and communications to developers/partners. Implement tools and/or dashboards to track and improve operational efficiency.
• Manage stakeholder expectations and communicate with internal teams and external partners to provide technical and business feedback and deliver technical solutions.
• Develop subject matter expertise in the Identity spaces to provide deeper advice and solutions to internal and external stakeholders.

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Google is proud to be an equal opportunity and affirmative action employer.

We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.