Customer Analytics Tech Lead (Hybrid)

NiSource Inc.; Columbus (OH); Hybrid; USD 114,000 - 170,000; Full time

Job summary

NiSource, a leading utility company in the U.S., seeks a Lead Data and Analytics Developer for the Customer Analytics team in Columbus, OH. Hybrid work includes three days on-site, with a strong emphasis on delivering customer-focused data solutions and dashboards that drive business decisions.

The role partners with business stakeholders to transform data, build analytics, and mentor a team while aligning with governance and enterprise standards.

Qualifications

• Bachelor's degree or equivalent work experience.
• 5+ years in data engineering, BI, or data science.
• 5+ years with Tableau Prep, SQL, Python, PowerBI.
• 5+ years of data visualization or analysis software (Tableau, Excel, Cognos Analytics, PowerBI).
• 5+ years coding for shaping and extracting data (Python, R, SQL, Prep Tools).
• 2+ years leading analytics developers or projects.
• Experience working with relational databases.

Responsibilities

• Acts as subject matter and business intelligence expert for customer analytics and drives adoption of self-service analytics.
• Develops analytics solutions (data models, data sets, reports, dashboards) to solve business needs and ensure governance.
• Consults with Data Product Owner on Data Lake design to maximize data quality and accessibility.
• Establishes and monitors adherence to BI policies and standards.
• Partners with IT to ensure stability and upgrade roadmaps for user-facing tech.
• Leads development of data products and visualizations; mentors team members.
• Creates strategies to develop interactive dashboards and promote adoption with stakeholders.

Skills

Data engineering

Business intelligence

Leadership

Analytics strategy

Problem solving

Education

Bachelor's Degree or equivalent

Tools

Tableau Prep

SQL

Python

PowerBI

Tableau

Job description

NiSource, a leading utility company in the U.S., seeks a Lead Data and Analytics Developer for the Customer Analytics team in Columbus, OH. Hybrid work includes three days on-site, with a strong emphasis on delivering customer-focused data solutions and dashboards that drive business decisions.

The role partners with business stakeholders to transform data, build analytics, and mentor a team while aligning with governance and enterprise standards.