Customer Analyst

Tech Sales Jobs; Oakland (CA); Hybrid; USD 95,000 - 150,000; Full time

Benefits offered by this job

Hybrid work

Incentive plans

Health plans

Job summary

The Clorox Company is seeking a Senior Sales Analyst to support Target teams with data and reporting analytics, bringing sales strategies to life. You will forecast base, promotional, and total volume, lead KPI tracking, and deliver regular sales performance updates to General Managers and business units.

As a right-hand partner to account managers and the sales director, you will translate complex data into actionable insights for cross-functional stakeholders, using Excel, Power BI, and ERP

Qualifications

• Bachelor's degree in Business, Finance, Economics, Analytics, or related field.
• 3-5+ years in sales analysis, forecasting, or business analytics in retail/CPG.
• Strong Excel and data visualization skills (Power BI, Tableau, etc.).
• Experience with forecasting tools, ERP systems (SAP, Oracle), and CRM.
• Exceedra experience is a plus.
• Ability to translate complex data into actionable insights for cross-functional stakeholders.
• High attention to detail with bias for action and results.
• Strong communication and storytelling skills for senior leaders.

Responsibilities

• Forecast base, promotional, and total volume for Target teams.
• Lead risk assessment and volatility analysis to minimize forecasting error.
• Drive monthly KPI tracking and educate cross-functional teams.
• Analyze headwinds, tailwinds, and opportunities to adjust tactics.
• Deliver regular sales and performance reporting to GMs and BUs.
• Support account managers and sales director with real-time tracking and planning.

Skills

Excel

Power BI

Tableau

Forecasting

Data storytelling

Cross-functional collaboration

Communication

Attention to detail

Education

Bachelor's degree in Business, Finance, Economics, Analytics

Tools

SAP

Oracle

CRM

Exceedra

Job description

Customer Senior Analyst

Location: Minneapolis, MN - USA, Oakland, CA - USA, Bentonville, AR - USA, Durham, NC - USA (Hill Bldg), Mason, OH - USA

Time Type: Full time

Job Description

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox:

The Senior Sales Analyst will be a critical enabler of the Clorox customer strategy supporting the Litter/Brita/Food/Charcoal Target Team using data and reporting analytics to bring our sales strategy to life. This role will be responsible for core team reporting responsibilities, analytical support and aiding in bringing our customer strategies to life.

In this role, you will:

• Key contributor in forecasting process for Target teams, including base, promotional, and total volume projections.
• Lead risk assessment and volatility analysis to inform strategic decisions and minimize forecasting error.
• Drive the monthly KPI tracking process, leading updates and education for cross-functional teams on performance, gaps, and forward-looking projections.
• Analyze and communicate headwinds, tailwinds, and actionable opportunities to help the sales team focus efforts and adjust tactics.
• Deliver regular sales and performance reporting to General Managers and Business Units, ensuring clarity, consistency, and relevance of insights.
• Act as a right-hand partner to the sales account managers and sales director, supporting real-time customer tracking, performance updates, and planning needs.

What we look for:

• Bachelor's degree in Business, Finance, Economics, Analytics, or a related experience
• 3-5+ years of experience in sales analysis, forecasting, or business analytics – preferably in retail or CPG.
• Strong Excel and data visualization skills (Power BI, Tableau, etc.).
• Experience with forecasting tools, ERP systems (e.g., SAP, Oracle), and CRM platforms.
• Exceedra experience would be a plus
• Proven ability to translate complex data into simple, actionable insights for cross-functional stakeholders.
• High attention to detail with a bias for action and results.
• Strong communication and storytelling skills, with experience presenting to senior leadership.
• Collaborative mindset with the ability to influence across functions and levels.
• Self-starter with the ability to work independently, take initiative, and drive projects forward without constant supervision.

Hybrid - 3 days in the office

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.

[U.S.]Additional Information:

At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more.

We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area.

Zone A: $90,900 - $170,100

Zone B: $83,400 - $155,900

Zone C: $75,800 - $141,700

All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process.

This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies.