Customer Analyst

Rolls-Royce plc

Indianapolis (IN)

Hybrid

USD 84,000 - 137,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Flexible spending account

Health savings account

401(k) with company match

Employee Assistance Program

Paid Time Off

Paid holidays

Parental leave

Tuition reimbursement

Long-term incentive plan

Job summary

Rolls-Royce Corporation in Indianapolis, IN is seeking a Customer Analyst to support defense forecasting within the business support function. You will help improve customer understanding and support OE and Aftermarket programs, business development, and sales activities that enable Defense to meet commitments.

You will analyze data sets, maintain a single source of truth, and develop data-driven insights. You will contribute to strategic business cases, drive order intake for selected programs,

Qualifications

Associate degree with 4+ years of experience in the defense and aerospace industry, analytics, or program management.
Bachelor's degree with 2+ years of experience in the defense and aerospace industry, analytics, or program management.
Master's degree,
JD/PhD,
6+ years of experience in the defense and aerospace industry, analytics, or program management in lieu of a degree

Responsibilities

Support planning, monitoring, and control of the customer analytics projects to achieve the project objectives.
Maintain “one source of truth” of critical assumptions across forecasting deliverables, including order intake and business evaluations.
Analyze customer operations, government funding, the defense marketplace, and Rolls-Royce internal data to provide inputs to strategic business case analyses and optimize investment to maximize return.
Analyze complex data sets, identify trends, develop data‑driven insights and translated into actual recommendations.
Contribute and support implementation of the strategy to increase our unparalleled customer understanding.
Create, analyze and drive order intake activities for selected programs.
Ensure data integrity to drive the organization.
SIOP lead for CABO implementation.

Skills

Forecasting

Data analysis

Business analytics

Strategic thinking

Education

Associate degree

Bachelor's degree

Master's degree

JD/PhD

6+ years experience in lieu of degree

Job description

Job Description Job Title: Customer Analyst Working Pattern: Full-time Working location: Indianapolis, IN./Hybrid (3 days onsite on avg.) or Working from Home Global Grade/Level: GG10

Why Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you’ll have the opportunity to create world-class power and propulsion solutions, pushing your problem-solving and ingenuity, to deliver real impact that puts safety first. You’ll be given responsibility and the opportunity to grow in our high-performance culture. This is Infinite Potential. And it’s your chance to really shine and contribute to one of the world’s most recognized brands and a beacon for engineering excellence.

Position Summary

An exciting opportunity has arisen for a Customer Analyst to support all of Defense as a member of the forecasting team within the business support function. You will work to improve our customer understanding with a specific focus on supporting key deliverables for OE & Aftermarket programs, business development and sales activities which are critical to enabling Defense to successfully deliver on our commitments to our customers and shareholders.

What you will be doing

Support planning, monitoring, and control of the customer analytics projects to achieve the project objectives. Maintain “one source of truth” of critical assumptions across forecasting deliverables, including order intake and business evaluations, to ensure integration with other critical planning activities. Analyze customer operations, government funding, the defense marketplace, and Rolls-Royce internal data to provide inputs to strategic business case analyses and optimize investment to maximize return. Analyze complex data sets, identify trends, develop data‑driven insights and translated into actual recommendations. Contribute and support implementation of the strategy to increase our unparalleled customer understanding. Create, analyze and drive order intake activities for selected programs. Ensure data integrity to drive the organization. SIOP lead for CABO implementation.

Basic Requirements

Associate degree with 4+ years of experience in the defense and aerospace industry, analytics, or program management,
Bachelor's degree with 2+ years of experience in the defense and aerospace industry, analytics, or program management,
Master's degree,
JD/PhD,
6+ years of experience in the defense and aerospace industry, analytics, or program management in lieu of a degree

In order to be eligible for consideration, you must be a U.S. Citizen

Preferred Requirements

Experience in project management
Experience in reliability, statistical analysis and advanced analytics
Demonstration of good communication skills
Experience building analytical models and turning data into useful information
Familiarization with the sales values stream

Our vision is to ensure that the quality and dynamism that shaped our history continues into our future. It’s a bold pursuit, and we never stop striving to go further, faster, and better. We lead progress, creating the technologies that move us forward. If you’re driven to grow, to learn, and to make a lasting difference, this is where you belong.

Rolls-Royce is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to any protected characteristics. We are committed to providing a respectful and non-discriminatory workplace where individuality is valued and everyone can thrive.

Infinite Potential

Closing Date: 11/30/2026

Job Category

Services Fleet/Contract Management

Job Posting Date

12 Nov 2026; 00:11

Pay Range

Pay ranges for remote employees are based on the state where the employee resides and may vary from the posted range. $84,351 - $137,071-Annually Location: Indianapolis, IN

Benefits