CUSTOMER AMBASSADOR (FULL TIME)

Eurest USA; Chicago (IL); On-site; USD 22,594 - 32,179; Full time

Benefits offered by this job

Weekly pay

Parking

Retirement Plan

Health and Wellness Programs

Pet Insurance

Voluntary Benefits

Job summary

Eurest USA is looking for a full-time Customer Ambassador in Chicago to drive a hospitality environment by greeting guests and leading marketing programs. Responsibilities include ensuring high levels of customer service, supporting team members, and managing promotional programs. Candidates should have the ability to lift at least 50 pounds. Various benefits, including a retirement plan and health insurance, are offered. The role requires open availability including weekends.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Responsibilities

• Greets every customer and interacts to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate for selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards; serves food neatly and attractively per standards.
• Performs other duties as assigned.

Job description

Position Summary

• Job: CUSTOMER AMBASSADOR (Full-time)
• Location: Delta ORD - 10000 Bessie Coleman Dr, Chicago, IL 60666. Online applications only.
• Schedule: 24/7 full-time, open availability preferred, weekends required.
• Preferred experience: Previous customer service and food & beverage experience.
• Perks: Weekly pay, parking.
• Pay: $19.88 per hour.

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co-workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate for selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
• Ensures all display foods are merchandised attractively per standards; serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Benefits

• Full-time and part-time positions offer Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits (Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, Choice Auto and Home Program).
• Full-time positions also offer Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
• Associates may also be eligible for paid and/or unpaid time off benefits per federal, state and local laws.

Equal Opportunity Employer

Compass Group is an equal-opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Other Information

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Certain positions may require Florida Level 2 background screening. Applications are accepted on an ongoing basis. Req ID: 1526922.