CUSTOMER AMBASSADOR (FULL TIME)

Eurest USA; Boston (MA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

Eurest USA in Boston, Massachusetts is seeking a dedicated individual to drive a hospitality environment by greeting guests and engaging in marketing and wellness programs. Key responsibilities include ensuring customer satisfaction through high-level hospitality and leading promotional activities.

The ideal candidate must be able to lift and/or move up to 50 pounds. The position comes with various benefits including health insurance and retirement plans, aiming to create a supportive work environment.

Qualifications

• Ability to lift and/or move up to 50 pounds.

Responsibilities

• Greets every customer and interacts to ensure high hospitality.
• Leads weekly promotions and programs for guests.
• Demonstrates understanding of daily menu items and explains them to customers.

Job description

Job Summary

Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest‑facing marketing and wellness programs.

Essential Duties and Responsibilities

• Greets every customer and interacts in a manner to ensure a high level of hospitality.
• Greets all team members and ensures they have what they need to be successful each day.
• Relays relevant concerns from customers to supervisors.
• Ensures that all marketing, wellness and culinary programs are current and in place.
• Leads weekly promotions and programs for guests.
• Shares best practices and recognizes co‑workers.
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision‑making process.
• Ensures all display foods are merchandised attractively per standards; serves food neatly and attractively per standards.
• Performs other duties as assigned.

Qualifications

Ability to lift and/or move up to 50 pounds.

Benefits

• Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits including Critical Illness, Accident, Hospital Indemnity, Legal Services, and Choice Auto & Home Program.
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs).
• Paid and unpaid time‑off benefits in accordance with applicable laws. For positions in Washington State, Maryland, or performed remotely, paid time‑off benefits information is available at https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Eurest.pdf.

EEO Statement

Compass Group is an equal‑opportunity employer committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other protected classification. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. This job posting is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. The Company reserves the right to modify or change essential functions based on business necessity.

Applications are accepted on an ongoing basis. Eurest maintains a drug‑free workplace.

Req ID: 1546009