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Health Care Service Corporation is seeking a Customer Advocate I for an onsite role in Chicago. This entry-level position involves assisting members and physicians through phone inquiries, requiring strong communication and organizational skills. Candidates must have a high school diploma and customer service experience. Join a purpose-driven company that invests in your professional development.
Join to apply for the Customer Advocate I - Onsite role at Health Care Service Corporation
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Join to apply for the Customer Advocate I - Onsite role at Health Care Service Corporation
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At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 90% of the scheduled time on the phone according to business need.
This is an onsite (in-office) role located in Morgan Park, Chicago.
This is not a remote position.
Job Requirements
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