Customer Account Specialist - Sacramento

General Mills; Sacramento (CA); On-site; USD 68,000 - 104,000; Full time

Job summary

A leading company in the foodservice industry is seeking a Customer Account Specialist for Sacramento and Central Valley areas. This role involves building relationships with foodservice operators, driving sales, and collaborating with a dynamic team to maximize business growth. The ideal candidate is skilled in communication, problem-solving, and possesses a strong entrepreneurial spirit, with an ability to work independently and maintain productivity from a remote office.

Benefits

Competitive Total Rewards package

Health benefits

Retirement and financial wellbeing programs

Paid time off programs

Qualifications

• Experience in foodservice industry preferred.
• Valid driver's license required.
• Tech-savvy with experience in Salesforce is a plus.

Responsibilities

• Drive incremental volume growth through customer relationships.
• Identify and sell foodservice products across territory.
• Collaborate with Account Executives to create demand.

Skills

Interpersonal skills

Communication skills

Problem-solving skills

Entrepreneurial spirit

Education

High School Diploma

Tools

Microsoft Office

Salesforce

Excel

Job description

Overview

The Northern California Team is looking for a high energy CAS for the Sacramento & Central Valley Area. As a Customer Account Specialist (CAS) you will be responsible for driving incremental volume growth and sustain existing volume by owning relationships with “foodservice” operators and selling company product lines across our K-12, Colleges & Universities, Healthcare, Commercial and Lodging channels.

You will work closely with the “Foodservice” Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your foodservice customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical foodservice distributor and industry events (ie. Food Shows, Distributor Sales Meetings, Targeted Blitzes, etc).

Strong candidates will demonstrate the ability the ability to build strong relationships through active listening, empathizing and possess a strong entrepreneurial spirit. Exceptional and consistent communication skills are a must in working with both internal and external stakeholders. Anyone with a desire to innovate new ideas, work together as a team, and win in the marketplace will find this role fulfilling.

This role is based in Sacramento, California and the surrounding areas and operator footprint will span across Northern California/Northern Nevada which may include some overnight stays.

KEY ACCOUNTABILITIES

Sustain existing business and drive new, incremental sales volume.

Other Accountabilities

• Identify and sell General Mills foodservice products to key operators across territory to grow volume of Region
• Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation
• Work closely with distributor Sales teams to train on our products to ensure pull through
• Embrace Salesforce and available data as your daily tools to manage and grow your business while achieving your goals

Leverage Analytics and tools (i.e. Salesforce, Firefly, Excel based reporting) to identify and close on new opportunities

• Develop strategic geographic call patterns to maximize call coverage (Minimum of 16 consultative in person calls per week to sell in incremental volume)
• Develop and leverage local operator opportunities (product and promotion)
• Target lost opportunities using operator reporting

Other Accountabilities

• Place & activate new items
• Support critical distributor and industry events

MINIMUM QUALIFICATIONS

• High School Diploma
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong interpersonal, communication and problem-solving skills
• Winning as One mentality / Team Player
• Self-motivated and able to maintain workload from a remote office
• Valid driver's license with a good driving record
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. General Mills will not sponsor applicants for this position for work visas.

PREFERRED QUALIFICATIONS

• 3+ years of Foodservice industry experience
• Problem solving skills
• Working Knowledge of the Territory
• Developed relationships with operators in Territory
• Tech Savvy (Salesforce Experience a plus)
• Mindset to grow within the organization

Salary Range

The salary range for this position is $68700.00 - $103200.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

Reasonable Accommodation Request

If you need to request an accommodation during the application or hiring process, please fill out our online accommodations request form by following this link: Accommodations Request.

Overview

The Northern California Team is looking for a high energy CAS for the Sacramento & Central Valley Area. As a Customer Account Specialist (CAS) you will be responsible for driving incremental volume growth and sustain existing volume by owning relationships with “foodservice” operators and selling company product lines across our K-12, Colleges & Universities, Healthcare, Commercial and Lodging channels.

You will work closely with the “Foodservice” Account Executives (Distributor Managers) and communicate regularly with CAS peers while providing expertise to your foodservice customers regarding our products, competitors, and other industry knowledge. You will also leverage sales tools and analyze internal reporting to strategically plan daily activities to identify new business opportunities. You will support critical foodservice distributor and industry events (ie. Food Shows, Distributor Sales Meetings, Targeted Blitzes, etc).

Strong candidates will demonstrate the ability the ability to build strong relationships through active listening, empathizing and possess a strong entrepreneurial spirit. Exceptional and consistent communication skills are a must in working with both internal and external stakeholders. Anyone with a desire to innovate new ideas, work together as a team, and win in the marketplace will find this role fulfilling.

This role is based in Sacramento, California and the surrounding areas and operator footprint will span across Northern California/Northern Nevada which may include some overnight stays.

KEY ACCOUNTABILITIES

Sustain existing business and drive new, incremental sales volume.

Other Accountabilities

• Identify and sell General Mills foodservice products to key operators across territory to grow volume of Region
• Collaborate with the Region's Account Executives to create pull through demand for core gaps and innovation
• Work closely with distributor Sales teams to train on our products to ensure pull through
• Embrace Salesforce and available data as your daily tools to manage and grow your business while achieving your goals

Leverage Analytics and tools (i.e. Salesforce, Firefly, Excel based reporting) to identify and close on new opportunities

• Develop strategic geographic call patterns to maximize call coverage (Minimum of 16 consultative in person calls per week to sell in incremental volume)
• Develop and leverage local operator opportunities (product and promotion)
• Target lost opportunities using operator reporting

Other Accountabilities

• Place & activate new items
• Support critical distributor and industry events

MINIMUM QUALIFICATIONS

• High School Diploma
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook)
• Strong interpersonal, communication and problem-solving skills
• Winning as One mentality / Team Player
• Self-motivated and able to maintain workload from a remote office
• Valid driver's license with a good driving record
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. General Mills will not sponsor applicants for this position for work visas.

PREFERRED QUALIFICATIONS

• 3+ years of Foodservice industry experience
• Problem solving skills
• Working Knowledge of the Territory
• Developed relationships with operators in Territory
• Tech Savvy (Salesforce Experience a plus)
• Mindset to grow within the organization