Customer Account Representative

Foxfruit; Columbus (OH); On-site; USD 32,000 - 52,000; Full time

Job summary

Fox Fruit is seeking a Customer Account Representative to build strong relationships with customers, understand their needs, and drive account growth. You will engage with clients to present solutions and support the purchasing journey.

This role emphasizes customer-focused service, effective communication, and collaboration with teammates to achieve sales targets and foster repeat business.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills are essential.
• Customer-focused mindset with ability to build relationships.
• Previous sales/customer service experience is a plus but not required.

Responsibilities

• Build and maintain positive relationships with customers and accounts.
• Communicate with customers to understand their needs and preferences.
• Identify opportunities to generate new business and expand existing accounts.
• Follow up with prospective and existing customers to support sales growth.
• Assist customers throughout the purchasing process.
• Support customer retention and repeat business initiatives.
• Maintain accurate customer and account information.
• Track customer interactions, follow-ups, and sales opportunities.
• Collaborate with team members to achieve sales and account growth goals.
• Participate in ongoing sales training and professional development.

Skills

Communication

Interpersonal skills

Customer-focused

Relationship-building

Persuasion

Organizational skills

Multitasking

Reliability

Adaptability

Self-motivation

Sales experience

Education

High school diploma

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Job Summary

We are seeking a motivated and customer-focused Customer Account Representative to build strong customer relationships, support account growth, and identify new sales opportunities. This role is ideal for individuals who enjoy communicating with customers, understanding their needs, presenting solutions, and working toward measurable business goals.

Responsibilities

• Build and maintain positive relationships with customers and accounts.
• Communicate with customers to understand their needs and preferences.
• Identify opportunities to generate new business and expand existing accounts.
• Follow up with prospective and existing customers to support sales growth.
• Assist customers throughout the purchasing process.
• Support customer retention and repeat business initiatives.
• Maintain accurate customer and account information.
• Track customer interactions, follow-ups, and sales opportunities.
• Collaborate with team members to achieve sales and account growth goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Confident, outgoing, and customer-focused personality.
• Goal-oriented and motivated to achieve results.
• Strong relationship-building and persuasion abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, customer service, account support, retail, or hospitality is a plus but not required.