Call Center Representative

Foxfruit; Boston (MA); On-site; USD 36,000 - 54,000; Full time

Job summary

Fox Fruit is seeking a motivated, sales-focused Call Center Representative to reach out to prospective and existing customers by phone, identify needs, and promote suitable products and services.

You will generate and qualify sales opportunities, follow up on leads, and work toward individual and team targets while building lasting customer relationships and maintaining accurate records of activity.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.

Responsibilities

• Contact prospective and existing customers by phone.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Participate in ongoing sales training and coaching.

Skills

Verbal communication

Active listening

Goal-oriented

Persuasion

Relationship building

Organizational skills

Multitasking

Reliable

Self-motivated

Sales experience

Education

High school diploma or equivalent

Job description

About Fox Fruit

AtFox Fruit, we believe that every business deserves a smart, adaptivemarketing partner. Our team of experts blends strategic insight andcreative solutions to deliver results that matter. We are committed tofostering organic growth for our clients through innovative approachestailored to their unique needs

Job Summary

We are seeking a motivated and sales-focused Call Center Representative to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

Responsibilities

• Contact prospective and existing customers by phone.
• Identify customer needs and recommend appropriate solutions.
• Generate and qualify sales opportunities through customer conversations.
• Follow up with leads and prospective customers to support sales growth.
• Build positive customer relationships and encourage repeat business.
• Maintain accurate records of calls, customer interactions, and sales opportunities.
• Work toward individual and team sales performance goals.
• Participate in ongoing sales training and coaching.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Confident and comfortable speaking with customers by phone.
• Goal-oriented and motivated by performance.
• Strong persuasion and relationship-building abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.