Customer Account Representative

Quipt Home Medical; Alton (IL); On-site; Full time

Job summary

An established industry player is seeking a dedicated Customer Account Representative to enhance the quality of life for customers through exceptional service. This full-time role offers a consistent schedule with Sundays off, allowing you to make a meaningful impact while enjoying a supportive work culture. You'll engage with customers, manage deliveries, and maintain an inviting store atmosphere. With a competitive starting hourly rate and a comprehensive benefits package, this position is perfect for those looking to build a rewarding career in a company that values growth and development. Join a team where your contributions truly matter!

Benefits

Paid Time Off

Consistent Schedule

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Savings Plan with Company Match

Life Insurance

Short Term Disability

Long Term Disability

Qualifications

• Must be at least 18 years of age with a valid driver's license.
• Ability to lift and move items like furniture and appliances.

Responsibilities

• Provide top-notch customer experiences and obtain new rental orders.
• Safely load/unload and install products while maintaining vehicles.
• Maintain an organized and inviting store environment.

Skills

Customer Service Skills

Communication Skills

Ability to Lift Heavy Items

Driving Skills

Education

High School Diploma or Equivalent

Job description

Interested in a minimum starting hourly rate of $15.17 per hour - $17.85 per hour?

Why should I apply in just a few clicks?

• Paid Time Off and Sunday Off -- We are Closed!
• Full-Time Employment and a Consistent Schedule
• Weekly Pay (companywide)
• Award Winning Culture with the Opportunity to Advance
• Great Benefits: Medical, Dental, Vision, Life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan with company match, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan

What will you do? Provide customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

A day in the life of a Customer Account Representative

• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new rental orders when needed on the sales floor and over the phone.
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned.
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed, and organized.

What are the minimum requirements?

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver's license and good driving record -- You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

What are some additional helpful traits?

• Seeking more than just a job, but a CAREER.
• A desire to improve our customer's lives.
• A hunger to learn the business.
• Grit and determination.

Physical Demands

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.

Expected Hours of Work

This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours. Sundays off along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.

This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.