Customer Account Manager-Small Ag and Turf

Hutson, Inc; Lake City (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) plan with company match

Health Savings Account with company‑m​

Company-paid short-term disability

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Paid holidays

Employee referral bonus

Employee Assistance Program

Job summary

Hutson, Inc. in Lake City, MI is seeking a Customer Account Manager-Small Ag and Turf to serve as the interface between our company and end-users, qualifying selections and handling documentation for every sale.

You will learn equipment features, incentives, and finance options, communicating clearly to customers while delivering the Hutson standard of service and continuous improvement. This full-time role requires a minimum of 5 years in equipment sales and a strong customer focus.

Qualifications

• 5+ years of equipment sales experience required.
• Bachelor’s degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience.
• Valid DOT Medical Card required.
• Extensive knowledge of John Deere and competitive equipment and technology trends/advancements.
• Business, financial and logistical management knowledge.
• Effective listening skills essential when working with clients.
• Knowledge of agronomic practices and trends.
• Knowledge of key customer account agronomic operations.
• Ability to use software applications such as Microsoft Office and internet functions.
• Excellent customer relationship skills with current and future decision makers.

Responsibilities

• Manages key customer account relationships to provide a differentiated customer experience.
• Discusses and demonstrates the equipment in a knowledgeable manner.
• Understands and executes actions to achieve company goals.
• Reads and understands programs and incentives.
• Identifies potential Hutson customers using prospecting tools and CRM system.
• Greet and build rapport with Hutson customers in-store or in the field.
• Asks qualifying questions to determine buyer/decision maker status.
• Assists customers in selecting equipment through discussion or demonstration.
• Completes necessary documentation for sale, financing and delivery.
• Follows up with customers after the sale to ensure satisfactory experience.
• Provides value to key accounts by developing solutions that save time, reduce risk and increase profits.
• Assists with preparation and execution of company events such as trade shows, fairs, field days.

Skills

Equipment sales

Listening

Customer relationships

Agronomy knowledge

Office software

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

CRM systems

Job description

Customer Account Manager-Small Ag and Turf

FULL TIME EMPLOYEE Sales Lake City, MI, US

18 days ago Requisition ID: 2738

Job overview

The Hutson Customer Account Manager-Small Ag and Turf will be the interface between the company and the end-user in qualifying, equipment selection, document completion and follow-up of each sale. The successful Hutson Customer Account Manager-Small Ag and Turf will have a demonstrated ability to learn about equipment features, operation, incentive programs and finance options and convey this expertise clearly to our customer. The successful candidate must be able to follow company guidelines in regard to necessary document preparation and submittal accurately and in a timely manner. The Hutson Customer Account Manager-Small Ag and Turf is directly responsible for providing our customer the very best customer experience, in accordance with the Hutson tradition of continuous improvement.

Responsibilities

• Manages key customer account relationships to provide a differentiated customer experience.
• Be able to discuss and demonstrate the represented equipment in a knowledgeable manner.
• Understand and execute required actions to achieve company goals.
• Read and understand programs and incentives.
• Identify potential Hutson customers using available prospecting tools and Customer Resource Management (CRM) system.
• Greet and build rapport with Hutson customers in a retail store or field environment.
• Ask qualifying questions to determine status as buyer/decision maker.
• Assist Hutson customers in selecting the proper equipment through discussion or demonstration.
• Complete necessary documentation for sale, financing and delivery.
• Follow up with customer after the sale to assure satisfactory experience.
• Provides value to key customer accounts by developing solutions that save time, reduce risk and increase profits.
• Assist with preparation and execution of company events such as trade shows, fairs, field days etc. as required.
• Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
• Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Participate in all business and/or department activities related to ensuring the customer experience is positive.

Qualifications

• 5 or more years of equipment sales experience is required.
• Bachelor’s degree in business, finance/accounting, or agriculture-related discipline or equivalent work experience.
• Valid DOT Medical Card is required.
• Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
• Business, financial and logistical management knowledge.
• Effective listening skills will be essential when working with clients.
• Knowledge of relevant agronomic practices and trends.
• Knowledge of key customer account agronomic operations.
• Ability to use software applications such as Microsoft Office and internet functions.
• Excellent customer relationship skills with current and future decision makers.
• Competitive wage paid bi-weekly
• 401(k) plan with company match
• Company-paid short-term disability
• Health Savings Account (HSA) with company match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid holidays
• Employee referral bonus
• Dependent Care Assistance Plan
• Employee Assistance Program
• Wellness Program