Customer Account Manager-Samll Format -Southeast

Nestlé S.A.; Arlington (VA); Vor Ort; USD 118.000 - 151.000; Vollzeit

Benefits dieser Stelle

401k with company match

Healthcare coverage

Broad range of other benefits

Zusammenfassung

Nestlé is seeking a Customer Account Manager to drive category growth and manage top accounts in the Southeast. You will partner with cross-functional teams to develop customer plans, promotions, and distribution strategies, while owning forecasts and performance metrics.

Ideal candidates bring 5+ years in sales or account management, strong collaboration and communication skills, and a data-driven approach to optimize category outcomes and market share gains.

Qualifikationen

• Bachelor’s degree required or equivalent business qualification.
• Minimum 5 years of relevant sales or account management experience.
• Strong collaboration, communication, and problem-solving abilities.
• Proficiency with Microsoft Office; experience with Power BI, Circana, Nielsen.
• Strategic mindset with ability to develop customer plans.
• Excellent time management and organizational skills.

Aufgaben

• Drive category growth and achieve annual sales targets.
• Develop customer plans and promotions based on data.
• Maintain profitable growth and market share gains.
• Collaborate with cross-functional teams including Finance, BSC, and Field Execution.
• Manage forecasts and track performance metrics.
• Build strong relationships with customers and internal stakeholders.
• Lead execution of customer business plans.

Kenntnisse

Team collaboration

Communication (oral & written)

Problem solving

Strategic thinking

Decision making

Customer service orientation

Presentation & negotiation

Time management

Sales fundamentals

Data-driven storytelling

Ausbildung

Bachelor's degree in business-related field

Tools

Power BI

Circana

Nielsen

Microsoft Excel

Salesforce

Jobbeschreibung

Customer Account Manager-Small Format -Southeast

POSITION SUMMARY

The Customer Account Manager (CAM) is responsible for managing, developing, and driving category growth with assigned customer (s) (direct and/or indirect). This role focuses on achieving annual sales and commercial spend targets, building strong customer relationships, and executing category and customer business plans. The position requires close collaboration with cross-functional teams, including Commercial Development, Sales Analyst, Shopper Marketing, Category Management, Finance (RGM, TFS), Business Solutions Center (BSC) and Field Execution teams to deliver exceptional results and drive market share gains. The position may require close collaboration with Senior Customer Account Specialist (SCAS) team.

Location: Southeast (AL, AR. FL. GA, KY, LA, MS, NC, SC, TN, VA, WV)

Travel Requirement: 10%-15%

POSITION RESPONSIBILITIES

Category Strategy: Product / Brand Objectives

• Drive category growth (category-first mindset) and achieve/exceed annual sales and commercial spend targets.
• Maintain and manage profitable growth to drive market share gains.
• Develop customer promotion plans based on distribution, category trends, and promotional activities.
• Partner with Category Management and/or Sales Analysts to transform 4Ps analytics and insights into action.

Customer Strategy: Sales Performance Targets and Customer Relations

• Ownership of forecast and event planning in Osprey.
• Ownership of Trade Rate Report to track & monitor sales performance, and financial & profitability metrics.
• Develop and present business plans, new item presentations, distribution optimization, and customer promotional calendars.
• Manage day-to-day responsibilities for assigned customers.
• Build and maintain strong business relationships internally with cross-functional partners & teammates as well as externally with customer personnel.

Win at Retail: Improving Execution

• Drive excellence in execution through continual interaction with Nestlé Retail Sales (NRS) team and/or Distributor Sales team.

Right People, Right Place: Talent Development

• Own personal development through adoption of capability tools and participation in career development programs.
• Drive category growth and meet/exceed high performance targets.
• Develop critical behaviors (Ways of Winning) through robust PDP process.
• Utilize data and reporting tools to support 4P (Product, Price, Place, Promotion) objectives and provide actionable insights.

Integrated Approach: Team & Cross-Functional Communication

• Actively ensure timely & effective communication with internal partners – Leaders, Commercial Development, Account Associate, Sales Analyst, Field Execution Teams (Nestlé Retail Sales & Distributor Team), Finance (RGM & TFS), BSC, etc.

REQUIRED SKILLS AND EXPERIENCE

• Bachelor’s degree (business-related preferred), and minimum of 5 years of relevant sales or account management experience is required.
• Strong ability for collaboration, courage, speed, and agility; being a productive team player.
• Effective communication skills, both oral and written, strong judgement in decision making, good problem-solving skills, thinks strategically, and a customer service orientation.
• Proficiency in Microsoft Office Suite (Teams, Outlook, Excel, and PowerPoint) and ability to work in various operating systems (i.e., customer portals).
• Strategic analytical skills; experience with data sources such as Power BI, Circana, & Nielsen
• Skilled in business mathematics.
• Exceptional organizational and time management skills are essential.
• Strong presentation and negotiation skills.
• Knowledge of sales fundamentals: pricing, promotion, assortment, merchandising, and financial reconciliation.
• Ability to create compelling, fact-based selling stories and customer plans.
• Ability to resolve issues promptly and communicate potential impacts to stakeholders.

Salary:$117,910.39 to$151,283.70 per year

Bonus Eligibility:Yes

Thepay rangeprovided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location. It is not typical for an individual to be hired at top of range.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at https://www.nestlejobs.com/nestle-in-the-us-benefits

It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

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