Customer Account Manager, Manufacturing | ERP

IFS North America, Inc.; Itasca (IL); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible paid time off

Medical, dental & vision insurance

401K with company contribution

Tuition assistance

Life insurance and disability benefits

Flexible spending accounts

Employee volunteering

Job summary

IFS North America, Inc. is seeking a Digital Sales Executive to own the full sales cycle for our SaaS solutions in the United States.

The role collaborates with Regional Renewals, Install Base Sales, and key stakeholders to drive renewals and expansions across the territory. You will develop pipeline, forecast accurately, and progress deals, while communicating the value of our AI-driven enterprise software.

Qualifications

• 2+ years experience in business development, renewals, sales, account management or equivalent customer facing role.
• Knowledge in IFS.com or comparative technologies including ERP, EAM and/or FSM.
• Strong sales track record or meeting and exceeding quota.

Responsibilities

• Lead the full sales cycle for IFS SaaS Solutions.
• Take responsibility for pipeline development, forecasting, and deal progression.
• Effectively articulate the business value of IFS solutions, aligning with customer challenges and goals.
• Marketing efforts to develop and execute account-based campaigns.
• Identify and qualify potential customers opportunities through various methods, including email campaigns, one to one customer conversations, onsite customer visits and leveraging social media platforms.

Skills

Sales experience

Communication skills

Presentation skills

English proficiency

Relationship building

High-pressure resilience

Tools

ERP knowledge

EAM knowledge

FSM knowledge

Job description

Employees can work remotely

Full-time

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really mattersat the Moment of Service. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, were flexible, were innovative, and were focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of societys greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, well help you make your moment. Join Team Purple. Join IFS.

Job Description

The Digital Sales Executive (DSE) is responsible for sales and customer relationships including ensuring the timely and successful expansion and renewal of contracts for the assigned territory. The DSE will work closely with Regional Renewals lead, Install Base Sales and other key stakeholders in the region.

Responsibilities

• Lead the full sales cycle for IFS Saas Solutions
• Take responsibility for pipeline development, forecasting, and deal progression
• Effectively articulate the business value of IFS solutions, aligning them with customer challenges and goals.
• Marketing efforts to develop and execute account-based campaigns
• Identify and qualify potential customers opportunities through various methods, including email campaigns, one to one customer conversations,onsite customer visitsand leveraging social media platforms.

What Were Offering

• Salary Range:$90,000 - $120,000plus up to 100% bonus potential
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

Qualifications

• Good organizational skills and attention to detail, capable of managing multiple priorities and meeting deadlines.
• Strong communication and presentation skills with the ability to confidently interact with senior leaders.
• Excellent English (+ other language requirements in the region?)
• Collaborative mindset and the ability to build effective relationships both in the company and with the customer and partners.
• Must be able to work well in high pressure situations
• 2+ years experience in business development, renewals, sales, account management or equivalent customer facing role
• Knowledge in IFS.com or comparative technologies including ERP, EAM and/or FSM
• Knowledge of Energy & Utilities market beneficial
• Work with channel and partners to ensure timeous, optimal renewals.
• Strong sales track record or meeting and exceeding quota.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer