Customer Account Manager, Manufacturing - ERP

Ifs1; United States; Hybride; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Bonus potential

Paid time off

Health insurance

401K

Flexible spending accounts

Life and disability insurance

Tuition assistance

Volunteer opportunities

Résumé du poste

Ifs1 is seeking a Digital Sales Executive to manage the complete sales lifecycle for IFS SaaS solutions within the assigned territory. You will collaborate with renewals, install base sales, and regional stakeholders to expand and renew contracts, while articulating business value and driving campaigns to generate opportunities.

The role emphasizes strong communication, relationship-building with senior leaders, and the ability to work in a hybrid environment with flexible in-office and remote

Qualifications

• Proven ability to manage multiple priorities and meet deadlines.
• Excellent communication and presentation skills with senior leaders.
• Strong English language skills; regional language requirements optional.
• Ability to build relationships with customers and partners.
• Experience in high-pressure sales or renewals environments.
• 2+ years in business development, renewals, sales, or account management.
• Knowledge of IFS.com or related ERP/EAM/FSM tech.
• Energy & Utilities market knowledge is a plus.
• Experience working with channel partners to optimize renewals.

Responsabilités

• Lead the full sales cycle for IFS SaaS Solutions.
• Develop and forecast pipeline, manage deal progression.
• Articulate business value of IFS solutions to customers.
• Execute account-based marketing campaigns.
• Identify opportunities via email, conversations, visits, and social platforms.

Connaissances

Organizational skills

Communication skills

English proficiency

Collaboration

Pressure handling

Sales experience

Business development

Renewals

Account management

Energy & Utilities market knowledge

ERP knowledge

EAM knowledge

FSM knowledge

Outils

ERP

EAM

FSM

Description du poste

The Digital Sales Executive (DSE) is responsible for sales and customer relationships including ensuring the timely and successful expansion and renewal of contracts for the assigned territory. The DSE will work closely with Regional Renewals lead, Install Base Sales and other key stakeholders in the region.

Responsibilities

• Lead the full sales cycle for IFS Saas Solutions
• Take responsibility for pipeline development, forecasting, and deal progression
• Effectively articulate the business value of IFS solutions, aligning them with customer challenges and goals.
• Marketing efforts to develop and execute account-based campaigns
• Identify and qualify potential customers opportunities through various methods, including email campaigns, one to one customer conversations, onsite customer visits and leveraging social media platforms.

What We're Offering

• Salary Range: $90,000 - $120,000 plus up to 100% bonus potential
• Flexible paid time off, including sick and holiday
• Medical, dental, & vision insurance
• 401K with Company contribution
• Flexible spending accounts
• Life insurance and disability benefits
• Tuition assistance
• Community involvement and volunteering events

Required Skills & Experience

• Good organizational skills and attention to detail, capable of managing multiple priorities and meeting deadlines.
• Strong communication and presentation skills with the ability to confidently interact with senior leaders.
• Excellent English (+ other language requirements in the region?)
• Collaborative mindset and the ability to build effective relationships both in the company and with the customer and partners.
• Must be able to work well in high pressure situations
• 2+ years' experience in business development, renewals, sales, account management or equivalent customer facing role
• Knowledge in IFS.com or comparative technologies including ERP, EAM and/or FSM
• Knowledge of Energy & Utilities market beneficial
• Work with channel and partners to ensure timeous, optimal renewals.
• Strong sales track record or meeting and exceeding quota.

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer