Customer Account Manager and Sales Specialist

Wheelerfleet; Somerset (Somerset County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Account Manager and Sales Specialist to enhance customer relationships and drive sales growth. In this pivotal role, you will implement and maintain the Managed Inventory Program, ensuring optimal stocking levels and maximizing customer satisfaction. This position offers the opportunity to engage with diverse clients, tackle challenges, and contribute to a thriving sales environment. Join a company that prioritizes your career development and well-being, providing a supportive workplace where your contributions truly matter. If you are passionate about sales and customer service, this is your chance to shine!

Benefits

Paid Time Off

Paid Maternity Leave

Tuition Reimbursement

401(k) Plan

Health, Dental, and Vision Care

Flexible Spending Accounts

Disability Insurance

Employee Stock Purchase Plan

Qualifications

• 1+ year of relevant work experience or 3+ years in lieu of a degree.
• Strong communication and presentation skills required.

Responsibilities

• Execute sales calls and manage customer support activities.
• Conduct inventory management and coordinate customer orders.

Skills

Customer Relationship Management

Communication Skills

Sales Skills

Inventory Management

Technical Understanding of Automotive Parts

Organizational Skills

Multi-tasking

Education

Associate Degree in Business Administration

Bachelor’s Degree in Sales and Marketing

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft PowerPoint

ERP Systems

CRM Systems

Job description

Customer Account Manager and Sales Specialist

Somerset, PA 15501, USA Req #3543

SUMMARY: The MIP Sales Specialist is a customer facing sales and service position that is responsible for the implementation and maintenance of the Managed Inventory Program (MIP) of Wheeler Fleet Solutions in the Customer Maintenance Facilities. The position is accountable for maximizing share of wallet within the assigned Maintenance Facilities.

DUTIES & RESPONSIBILITIES:

Responsibilities include, but are not limited to:

• Execute sales calls by understanding the needs and wants of customers
• Increase share of wallet by reducing the Customers’ reliance on local or competitor purchases or introduce new products
• Work with customer to determine proper stocking levels
• Present new products and sell to existing customers daily
• Be accountable for managing any customer support activities
• Conduct and Manage inventory balances at customer location
• Manage customer stocking orders
• Place/coordinate customer orders as needed
• Update Managed Inventory Program system data
• Utilize available parts research information and resources to solve problems
• Evaluate and convey part quality concerns to supervisor
• Reduce percentages of excess or obsolete inventory at customer location
• Use part’s usage reports for year-to-date analysis and recommendations for addition and/or deletion of parts to program
• Be able to utilize forecasting tools, analyze the monthly sales sheet, and market share and relate it appropriately.
• Increase customer satisfaction
• Other duties as assigned.

MINIMUM REQUIREMENTS:

• Associate degree in Business Administration or related field and a minimum of 1 year of relevant work experience
  • or an additional 2 years of relevant work experience in lieu of degree
• Up to 70% travel to customer sites
• Ability to organize and multi-task
• Experience managing diverse and difficult customers
• Strong communication (written and oral), presentation, and interpersonal skills with experience working on teams from multiple locations
• Ability to understand and communicate technical automotive parts and service information
• Strong computer skills with proficiency in Microsoft Outlook, Word, Excel, Teams, and PowerPoint, ERP and CRM systems
• Ability to work flexible schedule, some weekends required depending on the servicing of accounts
• Must possess a valid U.S. driver’s license and a safe driving record

PREFERRED REQUIREMENTS:

• Bachelor’s Degree in Sales and Marketing from an accredited college institution
• 3+ years of experience in auto parts industry

OTHER:

• The selected applicant will be subject to a background check and drug testing.

Wheeler Fleet Solutions is an Equal Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, Protected Veteran status, sexual orientation, or any other characteristic protected by federal, state or local law.

At Wheeler Fleet Solutions, we don’t just hire employees; we nurture careers and champion well-being. We understand that our success is driven by the people who make up our incredible team, and that’s why we’re committed to providing a workplace that goes beyond just a job-it’s a place where you can truly flourish. When you choose Wheeler Fleet Solutions, you’re choosing a company that prioritizes YOU.

Let us tell you why:

• Time Off: Enjoy Paid Time Off to relax and recharge.
• Family Support: We offer Paid Maternity Leave and Paid Bonding Leave, along with access to our Employee Assistance Program, ensuring your family’s well-being.
• Education: Pursue your educational goals with Tuition Reimbursement for Undergrad, Technical, and Graduate Programs.
• Financial Security: We offer a 401(k) and Employee Stock Purchase Plan to secure your financial future.
• Healthcare: Your health is essential, and we provide Health, Dental, and Vision Care.
• Flexible Spending: Take advantage of HSA, FSA, and Dependent Care plans for added flexibility.
• Insurance: We've got you covered with Short-Term and Long-Term disability insurance.
• Competitive Salaries: Your hard work is rewarded with competitive salaries. Ready to be part of a company that values you as much as your skills and expertise?

Join Wheeler Fleet Solutions and let’s take your career to new heights while ensuring your well-being every step of the way. Come grow with us. Your future begins here. Apply TODAY!