Customer Account Manager

Jobtailor; Helena (MT); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Helena, MT is seeking a Commercial Sales professional with 3–5 years of related selling experience. You will manage assigned accounts, promote Advance products, and support aftermarket initiatives across local stores.

Responsibilities include visiting accounts, preparing sales materials, and maintaining sales activity data. Occasional travel and weekend/evening shifts may be required; a valid driver's license and ASE certification are preferred.

Qualifications

• High school diploma or GED required.
• Valid driver's license and fleet safety certification required.
• ASE certification preferred but not required.
• Ability to calculate discounts, percentages, and gross profit.
• Ability to review and analyze business reports (P&L).
• Strong presentation and written communication skills.

Responsibilities

• Work with District Leaders, GMs and key personnel to meet goals for assigned accounts.
• Implement new commercial sales programs and support current ones.
• Visit assigned accounts, make sales calls, and meet customer needs.
• Maintain the account sales-call activity database.
• Communicate with Store Team to ensure product availability and on-time delivery.
• Provide competitive information and merchandising recommendations to partners.
• Help develop and retain Commercial Parts Pros for growth.
• Assist with stocking, POS operation, and truck loading as assigned.

Skills

Proven sales track record

Automotive systems knowledge

Effective communication

Inventory management

Discount & gross profit analysis

Report writing

Education

High School Diploma or GED

ASE Certification (preferred)

Tools

Microsoft Word

Microsoft Excel

PowerPoint

APAL System

Job description

• Work with District Leaders, General Managers, and other key personnel to achieve agreed-upon goals for assigned accounts
• Implement new Commercial Sales programs and support current programs
• Visit assigned accounts, make sales calls, develop approaches to position products and services, and meet commercial customer needs
• Maintain the account sales-call activity database
• Communicate proactively with Store Team to ensure product availability, accuracy, and delivery timelines meet customer expectations
• Provide competitive information, merchandising suggestions, and service recommendations to business partners
• Partner in developing and retaining Commercial Parts Pros to support internal growth and career opportunities
• Assist with cleaning, organizing, stocking, POS operation, and truck loading/unloading as assigned

Requirements

• Working knowledge of Advance products and services and ability to market them to meet customer needs
• Working knowledge of the APAL system, including Inventory Management and processing Commercial account paperwork
• Working knowledge of automotive systems and traditional automotive aftermarket
• Speak and write English; Spanish a plus
• Strong presentation and verbal and written communication skills, including ability to write reports, business correspondence, and procedural manuals
• Effective use of Microsoft Word and Excel; PowerPoint preferred
• Ability to calculate discounts, percentages, sales increases, and gross profit percentages
• Ability to review and analyze business reports, including profit and loss statements
• Strategic thinking, issue and option analysis, and ability to manage and facilitate change
• Ability to work assorted days, evenings, and weekends as needed
• Ability to travel overnight occasionally
• Proven sales track record with 3–5 years of related selling experience
• High School diploma or GED
• Valid driver's license and fleet safety certification required
• ASE certification preferred, but not required
• Ability to frequently lift and/or move up to 50 pounds and occasionally up to 100 pounds
• Ability to meet the listed physical demands and work environment conditions

Core Competencies

Demonstrates strong sales acumen with a proven track record in commercial sales, effective communication skills, and the ability to analyze business reports. Proficient in inventory management and knowledgeable about automotive systems to meet customer needs.

Highest-signal resume keywords

• Proven Sales Track Record
• Working Knowledge of Automotive Systems
• Effective Communication Skills
• Inventory Management
• ASE Certification

ATS Optimization Keywords

Hard Skills

• Sales Experience
• Inventory Management
• Business Report Analysis
• Discount Calculation
• Gross Profit Percentage Calculation

Soft Skills

• Strong Presentation Skills
• Strategic Thinking
• Issue and Option Analysis

Certifications & Qualifications

• High School Diploma or GED
• Valid Driver's License
• Fleet Safety Certification
• ASE Certification (Preferred)

Industry Keywords

• Commercial Sales
• Automotive Aftermarket
• Customer Needs
• Sales Calls
• Product Availability

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• PowerPoint
• APAL System