Commercial Parts Pro Store 4945

Advance Auto Parts; Raleigh (NC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Sales commission based on performance

Equal Opportunity Employment

Job summary

A leading automotive parts retailer in Raleigh, North Carolina, is seeking a full-time professional sales associate for its commercial sector. The role involves maintaining customer relationships, providing supervisory support, and managing sales objectives. Candidates should have a strong knowledge of automotive systems and possess excellent communication skills. A high school diploma or GED is required, along with prior automotive parts experience preferred.

Qualifications

• Working knowledge of automotive systems, diagnostic ability.
• Speak and write English effectively; Spanish a plus.
• Ability to read and interpret safety rules and procedure manuals.
• Use basic math accurately.
• Ability to work an assortment of days, evenings, and weekends.

Responsibilities

• Maintain commercial customer relationships.
• Achieve personal/store sales goals and service objectives.
• Provide day-to-day supervisory support for team members.
• Dispatch drivers ensuring delivery standards are achieved.
• Maintain commercial stocking programs.

Skills

Friendly communication

Ability to locate and stock parts

Safety knowledge and skills

Operating inventory systems and store equipment

Parts and automotive system knowledge skills

Operating POS and parts lookup systems

ASE P2 certified or ASE ready equivalent

Advanced solution, project and product quality recommendation ability

Advanced selling skills for commercial customers

Ability to multi-task and remain organized

Education

High school diploma or general education degree (GED)

Tools

Microsoft Office (Word, Excel)

Job description

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The position is responsible for profitable growth of the commercial business via customer retention and growth. The role partners with General Manager to manage team members. The role has expert knowledge of automotive systems and parts, the ability to source from numerous places including special order, FDO, second source, etc., and the ability to direct drivers to ensure timely and accurate delivery. Position is full time.

Primary Responsibilities

• Maintain commercial customer relationships
• Provide GAS2 selling experience to commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second source suppliers

Secondary Responsibilities

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with GM to ensure proper driver coverage

Success Factors

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized

Essential Job Skills

• Working knowledge of automotive systems, diagnostic ability to include internal engine, suspension, brakes, electronic, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

Prior Experience

• Minimum of 3 years of prior automotive parts experience preferred
• Proven sales ability with past experience in fulfillment of customer transactions
• Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals

Education

High school diploma or general education degree (GED).

Certificates, Licenses, Registrations

ASE certification preferred, but not required.

Physical Demands

Predominantly walking or standing. Must be able to talk and hear, use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. Must frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds. Specific vision abilities required include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Work Environment

Mostly inside. Occasional outside exposure and weather conditions. Exposure to moving mechanical parts, high, precarious places, toxic or caustic chemicals, risk of electrical shock, explosives, and vibration. Noise level usually moderate.

Position is eligible for sales commission based on individual or store performance.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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