Customer Account & Logistics Coordinator

The Morning Star Company; Los Banos (CA); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

Comprehensive health plan

401K plan with 4% match

Job summary

The Morning Star Company is seeking a Customer Account Coordinator in Los Banos, CA. This role involves receiving, entering, and tracking customer orders, as well as resolving sensitive inquiries. The ideal candidate will have excellent computer skills, fluent English communication, and a strong work ethic. Compensation ranges from $19.00 to $22.00 per hour, along with a comprehensive benefits package. The position operates in a fast-paced, collaborative environment, focusing on customer satisfaction.

Qualifications

• Must have excellent computer skills, especially in Microsoft Office.
• Effective written and verbal communication skills required.
• Ability to resolve conflict and complaints effectively.

Responsibilities

• Receive and track customer orders.
• Coordinate traffic for customer accounts.
• Respond to difficult inquiries and complaints.
• Reconcile customer contract commitments.
• Ensure accurate product allocation.
• Communicate with various departments regarding orders.
• Compile and prepare records and reports.

Skills

Excellent computer skills

Conflict resolution techniques

Fluent in English

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Word

Microsoft PowerPoint

Job description

The Morning Star Company is seeking a Customer Account Coordinator in Los Banos, CA. This role involves receiving, entering, and tracking customer orders, as well as resolving sensitive inquiries. The ideal candidate will have excellent computer skills, fluent English communication, and a strong work ethic. Compensation ranges from $19.00 to $22.00 per hour, along with a comprehensive benefits package. The position operates in a fast-paced, collaborative environment, focusing on customer satisfaction.