Customer Account Advisor

Aaron'S Fairway Leasing Llc; Pikeville (KY); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Sundays off!

Paid time off

401(K) with company match

Life insurance and disability benefits

Job summary

Aaron’s in Pikeville, KY is seeking a Customer Account Advisor to help customers move toward ownership of their products. You’ll apply your people skills and customer service experience to support lease ownership and timely payments while maintaining professional standards.

The role requires 2 years of retail or customer service experience, flexible scheduling from 8A to 9P including Saturdays, and a valid driver’s license with satisfactory MVR.

Qualifications

• 2 years of retail or customer service experience.
• Schedule flexibility 8A–9P, including Saturdays.
• At least 21 years old with valid driver's license and satisfactory MVR.
• Must meet DOT requirements to obtain certification in required states.
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with a dolly.

Responsibilities

• Assist customers to ownership of their product by coaching on timely payments.
• Contact customers by phone or in person regarding lease status.
• Perform merchandise returns when requested.

Skills

Retail experience

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Account Advisor

Full Time Pikeville, KY, US

Salary Range: $14.00 To $15.00 Hourly

Join a powerful company with empowered associates!

Begin your success story here!

Looking for a career that combines your brilliant people skills with your enthusiasm about customer service? Aaron’s is the nation’s premier sales and lease ownership retailer. As a Customer Account Advisor, you will leverage your passion for sales and customer service to support our customers desire to own their product. Your professionalism, organization skills, desire to sell and motivated attitude will drive your career growth.

Customer Account Advisor

What role will YOU play

• Assisting customers to ownership of their product through coaching our customer on the benefits of making timely payments
• Contact customers over the phone or in person regarding the status of their lease agreement
• Perform merchandise returns when requested

Customer Account Advisor

What we offer YOU

• A dynamic career-path with internal promotional opportunities
• A world class progressive development program
• Sundays off!
• Paid time off
• 401(K) with company match
• Life insurance and disability benefits

Customer Account Advisor

What do we need from YOU

• 2 years of retail/customer service experience
• Schedule flexibility between 8A – 9P, including Saturdays
• At least 21 years old with a valid driver’s license and satisfactory MVR
• Must meet DOT requirements to obtain certification in required states
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

Aaron’s is an Equal Opportunity Employer.