Customer Account Advisor

Aaron's Fairway Leasing LLC; Opelika (AL); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Sundays off

Paid time off

401(K) with company match

Life insurance

Disability benefits

Job summary

Aaron's Fairway Leasing LLC is hiring a Customer Account Advisor in Opelika, AL. The role focuses on helping customers own their products through timely payments, with responsibilities including contacting customers about lease status and processing merchandise returns.

We offer a dynamic career path, PTO, 401(k) with company match, life and disability benefits, and Sundays off. Requires 2 years of retail/customer service experience and flexible schedule, including Saturdays.

Qualifications

• 2 years of retail/customer service experience.
• Schedule flexibility between 8A–9P, including Saturdays.
• Must be 21+ with valid driver’s license and satisfactory MVR.
• Must meet DOT requirements to obtain certifications in required states.
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with dolly.

Responsibilities

• Assist customers to ownership of their product by coaching timely payments.
• Contact customers by phone or in person regarding lease status.
• Perform merchandise returns when requested.

Skills

Customer service

Retail experience

Phone communication

Teamwork

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Account Advisor

Full Time Opelika, AL, US

20 days ago Requisition ID: 1755

Salary Range: $14.00 To $15.00 Hourly

Join a powerful company with empowered associates!

Begin your success story here!

Looking for a career that combines your brilliant people skills with your enthusiasm about customer service? Aaron’s is the nation’s premier sales and lease ownership retailer. As a Customer Account Advisor, you will leverage your passion for sales and customer service to support our customers desire to own their product. Your professionalism, organization skills, desire to sell and motivated attitude will drive your career growth.

What role will YOU play

• Assisting customers to ownership of their product through coaching our customer on the benefits of making timely payments
• Contact customers over the phone or in person regarding the status of their lease agreement
• Perform merchandise returns when requested

What we offer YOU

• A dynamic career-path with internal promotional opportunities
• A world class progressive development program
• Sundays off!
• Paid time off
• 401(K) with company match
• Life insurance and disability benefits

What do we need from YOU

• 2 years of retail/customer service experience
• Schedule flexibility between 8A – 9P, including Saturdays
• At least 21 years old with a valid driver’s license and satisfactory MVR
• Must meet DOT requirements to obtain certification in required states
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly

Aaron’s is an Equal Opportunity Employer.