Customer Account Advisor

Aaron; Cortez (CO); Vor Ort; USD 23.000 - 25.000; Vollzeit

Zusammenfassung

Aaron's Sales and Lease, Cortez, CO, is seeking a Customer Account Advisor to support the Customer Accounts Department with lease renewal processes. The role requires direct customer contact, documenting promises, and maintaining customer information in the store system.

You may also perform tire-related service tasks as needed and drive company vehicles to fulfill responsibilities. This full-time position emphasizes strong communication, reliability, and compliance with safety and background

Qualifikationen

• Experience in customer accounts or lease renewals.
• Strong communication and interpersonal skills.
• Ability to lift/move merchandise 50-300 pounds.
• Valid Driver’s License and reliable transportation.

Aufgaben

• Acquire and maintain customers.
• Direct contact with customers who have not renewed lease agreements.
• Resell benefits of timely lease renewals.
• Document customer promises and update information in the store system.
• Operate company vehicle and related equipment.
• Other tasks as assigned by management.

Kenntnisse

Customer service

Communication

Driving

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Account Advisor

Full Time TUR, Inc dba Aaron's Sales and Lease (F0394)-Cortez, Cortez, CO, US

Salary Range: $17.00 To $18.00 Hourly

Basic Function

Assisting the Customer Accounts Department in lease agreement renewal

Reporting

Reports directly to the General Manager (or Customer Accounts Manager with GM direction)

Primary Responsibilities

• The Acquisition and Maintenance of Customers
• Direct immediate contact with customers who have not renewed their Lease agreement(s)
• Act as a customer counselor who resells the benefits of timely lease agreement renewal payments
• Document all customer promises and update customer information in the store computer system
• Perform wheel and tire installations, balance wheels, check for correct fit, rotate tires and repair damaged tires in accordance with proper procedures and as directed by the General Manger
• Other tasks as assigned by management
• Safely operates company vehicle and equipment
• Maintain updated customer information

Position requires

Position routinely requires lifting, loading, and moving merchandise 50-300 pounds Good communication and interpersonal relationship skills Strong telephone etiquette Good organizational skills Neatly groomed appearance Good driving skills

Licensure and Background requirements

Satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid Driver’s License and compliance with the Company’s Driver Qualification Policy