Custom Solutions Deployment Consultant

Carrier; New York (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Carrier is seeking a Service Consultant to provide deployment assistance and technical support to LenelS2 Custom Solutions customers. The role involves ensuring successful software deployments, troubleshooting, and managing customer communications.

The ideal candidate will hold an Associate degree in computer science, have 1+ years of customer-facing experience, and possess skills in MS SQL Server and C# programming. Strong communication and customer service skills are essential for success in this fast-paced environment.

Qualifications

• 1+ years of customer facing experience.
• Experience testing and supporting software installations.
• Ability to manage multiple concurrent customer assignments.

Responsibilities

• Act as the point of contact for Custom Solutions project customers.
• Plan, schedule and remotely deploy software solutions with customers.
• Assist customers with testing and troubleshooting of custom software solutions.

Skills

Customer service orientation

C# programming

MS SQL Server

Excellent communication skills

Detail oriented

Education

Associate degree in computer science or related field

Tools

Microsoft operating systems

Job description

Carrier is seeking a Service Consultant to provide deployment assistance and technical support to LenelS2 Custom Solutions customers. The role involves ensuring successful software deployments, troubleshooting, and managing customer communications.

The ideal candidate will hold an Associate degree in computer science, have 1+ years of customer-facing experience, and possess skills in MS SQL Server and C# programming. Strong communication and customer service skills are essential for success in this fast-paced environment.