CUSTOM QUOTE PD

Vanguard Furniture Co Inc; Conover (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Vanguard Furniture Co Inc in Conover, NC seeks a detail-oriented Custom Quote Coordinator to deliver accurate, timely quotes for custom furniture requests. You will coordinate with internal teams and outside vendors to ensure correct pricing and documentation.

Ideal candidates understand furniture construction, patterns and upholstery, and can maintain precise notes and meeting deadlines. This is a full-time on-site role supporting product development and merchandising.

Qualifications

• Ability to manage multiple tasks in a fast-paced environment.
• Strong organizational, communication, leadership skills.
• Customer oriented service skills including needs assessment, evaluation, and resolution.
• Proficiency in all Microsoft Office applications, including AS400, Outlook, Fortis, Global Search, ECAD, Photoshop, Access and Excel.

Responsibilities

• Coordinate with ARMS, scheduling, fabric receiving, claims, and customer service to maintain the flow of information for quotes.
• Interact with manufacturers, coaches, sales reps, outside vendor reps and associates to assist with quotes and resolve issues.
• Provide custom quote pricing and information for all incoming custom requests.
• Review history of orders to ensure costing accuracy.
• Interpret customer requests to write clear internal and external notes for quotes.
• Know patterns, frames, cutting, upholstery and trim methods to inform quotes.
• Follow up on completed quotes and ensure accuracy.

Skills

Multitasking

Organizational skills

Communication

Microsoft Office suite

Education

Associate degree preferred

Tools

AS400

Outlook

Fortis

Global Search

ECAD

Photoshop

Excel

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CUSTOM QUOTE PD

Conover, NC, US

3 days ago Requisition ID: 1145

PositionSummary:To ensure that Vanguard delivers the highest quality service to our customers with providing custom quotes.

Position Responsibilities:

• Communicateswith ARMS, scheduling, fabric receiving, claims, and customer service tokeep consistentflow ofinformation for custom quotes.
• Communicates directly with all manufacturers, coaches, sales reps, outside vendor reps and associates to assist with custom quotes and any issues.
• Provide custom quote pricing and information for all incoming custom requests.
• Review history of orders to ensure costing is accurate.
• Clearly understand and interpret customer request in order to write clear and precise internal and external notes for custom quotes.
• Must have knowledge of patterns, frames, cutting, upholstery and trim methods in order to clearly provide custom quotes.
• Look for frequent requests and trends and communicate with merchandising team.
• Provide support to customer service and product development about manufacturing concerning product information relating to custom pieces.
• Follow up on completed quotes.
• Review custom quote for accuracy and proficiency.
• Must be able to meet deadlines, be detail oriented, and keep notes.
• Maintain continued learning of new styles as developed by PD and merchandising.
• Maintainneatandorderlyworkstation.
• Wears required safetyglasses,workshoesand other PPEas defined for workareas;woks safelyand reportsunsafe conditions todepartment supervisor.
• Performs stretchingexercises torelieve bodily tensions and warm, relax muscles.
• Performsother duties as required by supervisor.

Essential SkillsandExperience:

• Ability to manage multiple tasks in a fast-paced environment.
• Strong organizational, communication, leadership skills.
• Customer oriented service skills including needs assessment, evaluation, and resolution.
• Proficiency in all Microsoft Office applications, including AS400, Outlook, Fortis, Global Search, ECAD, Photoshop, Access and Excel.

Value but not Required Skills and Experience:

• 2-Year Associates Degree preferred.
• Costing experience preferred.
• Knowledgeable in Furniture Manufacturing and Product Development.

Physicaldemandsand work environment:

• Lift /Carry:frequently; up to 50 pounds occasionally; more weight requires help or team lifting.
• Standing/Walking/Sitting:Must be able to sit 8+hours and required to walk/stand, walk up/down stairs throughout shift.
• Reach/Handle:Frequently required to reach, handle various items.
• Fingeringor Manual Dexterity:Position requires frequent use of computer keyboard, mouse, screen and on-line communication.
• Environment:Indoors, environmentally controlled.
• Vision:Color determination for quality control and correct material selection.
• NearAcuity:Requires close vision of less than 3 feet, with or without corrective lenses, for precision.
• Attention to Detail:Precise in following company guidelines for best cost solution to resolve customer issues.
• Self-Control:Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Stress Tolerance:Job requires accepting criticism and dealing calmly and effectively with high stress situations.
• Time Pressure:Position requires sensitivity to meeting promises, deadlines and timing commitments.