Custom Protection Officer (CPO) Flex Officer

Allied Universal; Charlotte (NC); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Health insurance and 401k plans for全

Flexible schedules

Ongoing paid training

Employee discounts

Job summary

Allied Universal is hiring a Custom Protection Officer (CPO) Flex Officer who will conduct armed and/or unarmed patrols, control access, monitor CCTV and alarm systems, and compose reports for incidents and safety issues.

The role involves work at multiple assignments, with potential irregular shifts and the need to deter criminal activity while maintaining professional customer service for clients and visitors.

Qualifications

• Must have a high school diploma or equivalent.
• Military law enforcement or related service is a plus.
• Graduates of a Public Safety Academy or verified law enforcement/firefighter experience are acceptable.
• Bachelor’s or Associate’s degree in law enforcement/criminal justice is preferred.
• Active military service with 8+ years is noted as favorable.
• Licensing requirements may apply by state/local laws.

Responsibilities

• Perform security patrols on foot or in vehicle.
• Watch for irregular or unusual conditions that may create security concerns.
• Sound alarms or call police/fire department if needed.
• Deter rule infractions and monitor entrances/exits.
• Prepare reports on incidents and maintain logs.
• Assist customers, employees, and visitors professionally.
• Make emergency notifications as necessary.
• Suggest improvements for security post orders and surveys.

Skills

Attention to detail

Teamwork

Oral and written communication

Active listening

Problem solving

Interact with the public

Education

High school diploma or equivalent

Military law enforcement experience or related

Certified Public Safety Academy graduate

Bachelor’s degree in law enforcement or criminal justice

Associate’s degree in law enforcement or criminal justice

8+ years of military service

Job description

Overview

Company Overview:
Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Allied Universal® is hiring a Custom Protection Officer (CPO) Flex Officer. The Custom Protection Officer Flex Officer will conduct armed and/or unarmed foot and/or vehicle patrol (interior and/or exterior). Additional duties include control access and egress; monitor CCTV and alarm systems; compose reports; deter criminal activity and misconduct. The Custom Protection Flex Officer will work at various assignments and may be called upon to work irregular shifts at times with little to no advance notice.

Responsibilities

• Perform security patrols of designated areas on foot or in vehicle
• Watch for irregular or unusual conditions that may create security concerns or safety hazards
• Sound alarms or calls police or fire department in case of fire or presence of unauthorized persons
• Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
• Permit authorized persons to enter property and monitors entrances and exits
• Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
• Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required by the post
• Aid customers, employees, and visitors in a courteous and professional manner
• Make emergency notifications as necessary pursuant to site Post Orders
• Make productivity and cost reduction recommendations to management
• Make recommendations for physical security surveys and post orders

Qualifications (must Have)

• Must possess a high school diploma or equivalent
• Must possess one or more of the following
• Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
• Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
• Bachelor’s degree in law enforcement or criminal justice related studies
• A minimum of 8 or more years of service in any military branch
• Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service
• Be at least 21 years of age
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only
• Be able to operate radio or telephone equipment and/or console monitors
• Demonstrated ability to interact cordially and communicate with the public
• Effective oral and written communication
• Problem solving
• Active listening
• Assess and evaluate situations effectively
• Identify critical issues quickly and accurately
• Compile, sort, and interpret data
• Research, investigate, compile information
• Mediate conflict with tact, diplomacy
• Write informatively, clearly, and accurately
• Teamwork
• Attention to detail

Preferred Qualifications (nice To Have)

• Ability to speak, read, and write in multiple languages (e.g., Spanish, Portuguese, French, Arabic)

Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1642008