Custom Home Lead Installer

Best Buy; Chicago (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player seeks a Custom Home Lead Installer to deliver and install advanced audio systems. This role emphasizes building strong customer relationships while ensuring top-notch installation standards. Ideal candidates will possess a solid understanding of electrical and construction principles, and be capable of collaborating with diverse teams. Join a company that values inclusivity and customer-centric experiences, and make a significant impact in the homes and businesses of clients. If you're passionate about technology and customer service, this opportunity is perfect for you.

Qualifications

• 1 year of experience in sales, delivery, installation, or repair.
• 2 years of customer service experience.
• Valid driver's license required.

Responsibilities

• Build positive customer relationships and provide solutions.
• Establish cabling infrastructure in various environments.
• Program basic automation and control systems.

Skills

Customer Service

Installation

Audio Systems Programming

Cabling Infrastructure

Troubleshooting

Education

High School Diploma

Job description

Join to apply for the Custom Home Lead Installer role at Best Buy.

The Custom Home Lead Installer is responsible for the delivery, installation, configuration, and programming of advanced audio systems in residential and commercial spaces. They need to meet the custom installation standards in device mounting, cable management, power management, and functionality of audio products. This role must have a solid understanding of general electrical and construction principles, and follow current National Electrical Code and Uniform Building Code standards, as well as any applicable laws.

At Best Buy, we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring our workforce reflects the communities we serve.

We are obsessed with building long-term relationships with our customers. Every team member should feel empowered to deliver a world-class, personalized experience based on each customer's needs.

Key Responsibilities

• Build positive customer relationships and provide solutions to their needs.
• Establish cabling infrastructure in retrofit and new construction environments.
• Program basic automation and control systems.
• Collaborate with sales teams, installation managers, engineers, programmers, contractors, and subcontractors.
• Oversee customer deliveries, setups, tutoring sessions, and troubleshooting.

Basic Qualifications

• 1 year of experience in sales, delivery, installation, or repair, or military equivalent.
• 2 years of customer service experience.
• Valid driver's license and safe driving record.
• Ability to lift 75 pounds individually or 150 pounds as a team.
• Acquire and maintain any required licenses within 90 days of hire.
• Must be at least 21 years old.

Preferred Qualifications

• Experience in in-home environments.
• Experience selling or installing home or car AV equipment.

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date.

Position Type: Full-time

Job function: Information Technology

Industry: Retail