Custom Garment Decorator & Design Consultant

Shop Local Raleigh; Raleigh, Northern (NC, KY); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Training Included

Job summary

Big Frog of Raleigh is seeking a Branded Apparel Design Specialist to help customers create custom garments and manage decoration projects in Raleigh, NC. You will interact with clients in-store, over the phone, and via email, guiding them from concept to completion.

The role requires strong organizational and multitasking abilities, excellent customer service, and a creative problem-solving mindset. Training is included; hours are Monday–Friday, 10am–7pm, with in-store production support as

Qualifications

• Expert Knowledge of garment decoration techniques and pricing
• Familiarity with materials, sizes, brands, and delivery times
• Engage with customers in-store, over the phone, and via email
• Operate our Point of Sale system efficiently
• Assist with in-store production and fulfill orders as needed
• Maintain a well-organized work environment
• Provide solutions and resolutions for customers
• Generate easy-to-choose solutions tailored to customer needs
• Communicate clearly and effectively with customers and team members

Responsibilities

• Understand garment decoration techniques and their pricing.
• Engage with customers in-store, on the phone, and via email.
• Operate our Point of Sale system efficiently.
• Assist with in-store production and fulfill orders as needed.
• Keep a well-organized work environment.
• Provide solutions to customer problems.
• Propose creative, easy-to-choose solutions.
• Communicate clearly with customers and team members.

Skills

Expert Knowledge

Product Insight

Customer Interaction

Sales System

Production Support

Organizational Skills

Problem Solving

Creativity

Communication

Job description

Big Frog of Raleigh is seeking a Branded Apparel Design Specialist to help customers create custom garments and manage decoration projects in Raleigh, NC. You will interact with clients in-store, over the phone, and via email, guiding them from concept to completion.

The role requires strong organizational and multitasking abilities, excellent customer service, and a creative problem-solving mindset. Training is included; hours are Monday–Friday, 10am–7pm, with in-store production support as