Custom Framing & Customer Experience Specialist

Michaels Stores; San Jose (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical coverage

Tuition assistance

Adoption assistance

Commuter benefits

Telemedicine

Employee assistance

Job summary

The Michaels Companies Inc. in San Jose, CA is seeking a Store Associate to help customers in our framing department, process orders, and maintain a clean, well-stocked store.

You will assist with framing projects, operate the cash register, and support omni-channel processes while delivering friendly service and upholding SOPs.

This role requires basic computer and measuring skills, and occasional lifting; evenings and weekends may apply.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.
• Ability to operate framing equipment and glass cutter tools.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance with laws and requirements.
• Deliver customer service and help customers shop; build relationships while delivering framing solutions.
• Complete framing orders with high quality and on time; maintain the frame department and stock.
• Operate cash register and handle cash to standards; assist with omni-channel processes.

Skills

Basic computer skills

Basic measuring skills

Framing equipment operation

Glass cutter operation

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies Inc. in San Jose, CA is seeking a Store Associate to help customers in our framing department, process orders, and maintain a clean, well-stocked store.

You will assist with framing projects, operate the cash register, and support omni-channel processes while delivering friendly service and upholding SOPs.

This role requires basic computer and measuring skills, and occasional lifting; evenings and weekends may apply.