Custody Officer

Deutsche Bank; Jacksonville (FL); Hybrid; USD 64,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Health benefits

Retirement plan

Parental leave

Volunteer programs

Job summary

Deutsche Bank's Private Wealth Management team in Jacksonville is seeking a Custody Officer (Associate) to handle account servicing and maintenance tasks such as new account openings, corporate actions, wire payments, and settlement monitoring. The role requires coordinating with Relationship Managers and Middle Office to resolve complex client inquiries in a fast-paced, client-focused environment.

The hybrid work model offers in-office and remote flexibility, with competitive compensation and

Qualifications

• Excellent communication with clients, bankers and advisors.
• Ability to multi-task in a fast-paced environment.
• Make independent decisions on complex daily issues and escalate when risk is evident.
• Strong teamwork and organizational skills.

Responsibilities

• Support all aspects of new Custody account openings and documentation review.
• Review daily client and transaction reports and resolve cash or settlement issues.
• Collaborate with Middle Office, Vendor Groups and Relationship Managers on client inquiries.
• Facilitate client requests for wire disbursements, transfers, and corporate actions.

Skills

Excellent communication

Multi-tasking

Decision making under risk

Teamwork

Organizational skills

Tools

Relationship management

Job description

Overview

The Private Wealth Management

Position Overview

Job Title Custody Officer

Corporate Title Associate

Location Jacksonville, FL

Overview

The Private Wealth Management Custody Group seeks an applicant to join an experienced Custody product team servicing high net-worth individual, family office and advisory clients. This person will be responsible for all elements of account servicing and maintenance including but not limited to, new account openings, corporate action processing, wire payments and remittances, overdraft review and reporting, and trade reconciliation and settlement monitoring. In addition, work closely with Private Bankers, Middle Office Groups, Vendor Groups and other internal areas to effectively research and resolve complex client inquiries. Candidates should have the ability to prioritize work in a fast‑paced, client‑focused team environment while adhering to all internal controls and procedures.

What We Offer You

• A diverse and inclusive environment that embraces change, innovation, and collaboration
• A hybrid working model, allowing for in‑office / work from home flexibility, generous vacation, personal and volunteer days
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits
• Educational resources, matching gift, and volunteer programs

What You’ll Do

• Support all aspects of new Custody account openings, including coordinating/reviewing completed account documentation, monitoring of new assets to be received, and validating tax lots have been properly allocated.
• Review and monitoring of various daily client and transaction reports, including Overdraft and Trade Settlement reports, and work with client and advisors to resolve all cash or settlement issues timely.
• Work closely with DB’s Middle Office Group, Vendor Groups and other internal areas to research and resolve client inquiries. This includes close interaction with Relationship Manager team, who is responsible for the overall client relationship including Know Your Client (KYC) requirements.
• Facilitate client requests for various wire disbursement transactions, security deliveries and transfers, tax cost adjustments, corporate action elections, and a multitude of other non-financial requests.

Skills You’ll Need

• Excellent communication skills. Candidate will be working with clients, bankers and advisors of high-net worth.
• Ability to multi-task and work in a fast‑paced environment.
• Candidate should be able to make independent decisions on complex daily issues, while recognizing when the need to escalat when potential risk is evident.
• Ability to function effectively in a dedicated team environment.
• Good organizational skills and ability to effectively prioritize work, which requires flexibility when handling multiple tasks and timely decision making.

Skills That Will Help You Excel

• Strong work ethic
• Resourcefulness; the ability to take initiative and ownership of projects and assignments, at times with more autonomy and little direction.
• Strong teamwork and interpersonal skills
• Ability to manage client expectations on project completion or inquiry resolution
• Reliable

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Jacksonville office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Jacksonville, FL is $63,500 - $75,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.