Custody and Visitation Mediator

North Carolina Courts; Northern (KY); Hybrid; USD 65,000 - 105,000; Full time

Job summary

North Carolina Courts in the 11th Judicial District seeks a Custody and Visitation Mediator to provide uniform mediation services for custody and visitation disputes in Franklin, Granville, Person, Vance and Warren counties. The role is governed by NC General Statutes §50-13.1 and involves guiding families toward non-adversarial resolutions.

The position requires a Master’s degree in a relevant field, plus 40 hours of mediation training and at least two years of related experience.

Qualifications

• Master's degree in psychology, social work, family counseling, or comparable field.
• Two years of experience relating to child development, family dynamics, or comparable areas.
• At least forty (40) hours of mediation training by a qualified instructor.

Responsibilities

• Conduct orientation sessions for clients about the custody mediation process.
• Provide a structured, confidential, non-adversarial setting to facilitate cooperative resolution.
• Facilitate mediation sessions using neutral techniques to resolve issues.
• Apply knowledge of child development and family dynamics in mediation decisions.
• Assist parties to develop custody/visitation agreements in the child’s best interest.
• Draft parenting agreements reflecting mutual decisions.

Skills

Child development

Mediation techniques

Case management

Time management

Oral and written communication

Conflict resolution

Public speaking

MS Word

Education

Master's degree in psychology, social work, family counseling, or comparable human relations discipline

Job description

## Custody and Visitation MediatorApply: Franklin County, NC: Granville County, NC: Warren County, NC: Vance County, NC: Person County, NC: Full time: Posted 8 Days Ago: End Date: September 21, 2026 (3 days left to apply): JR-123588**Agency**District Court**Division**DISTRICT COURT 11**Job Classification Title**Custody and Visitation Mediator (NS)**Position Number**60006576**Grade**JB21**About Us**DO YOUR CAREER JUSTICE! Each and every day, North Carolina's courts help provide safety for our communities, prosperity for our economy, and protection for the rights, liberties, and freedoms that sit at the foundation of our state and federal constitutions. Consider an exciting and rewarding career with us and join the more than 7,000 elected officials and employees who make up our workforce and help us ensure that justice is administrated without favor, denial, or delay.**Description of Work**SALARY RANGE: $64,654.00 - $104,904.00 The 11th Judicial District Court, which consists of Franklin, Granville, Person, Vance, and Warren counties, seeks a mediator to provide uniform services in the Custody and Visitation Mediation Program in accordance with NC General Statutes §50-13.1. These cases involve unresolved issues regarding the custody and/or visitation of children under the age of 18 in an effort to reduce litigation of custody and visitation disputes.**Knowledge Skills and Abilities/Management Preferences**Responsibilities include, but are not limited to, the following:* Conduct orientation sessions advising clients of what to expect in the custody mediation process.* Provide a structured, confidential, non-adversarial setting to facilitate the cooperative resolution of custody and visitation disputes and minimize the stress and anxiety to which the parties and especially the child is subjected.* Facilitate mediation sessions using the neutral techniques of mediation to assist the parties in resolving the issues in dispute.* Employ knowledge of child development and family dynamics during the mediation process to assist parties in making decisions regarding the custody and visitation of their child/children.* Assist the parties to develop custody and visitation agreements that are in the child's best interest.* Prepare the written parenting agreement in accordance with the party's mutual decisions.* Interface with the court community and the community at large to foster and enhance knowledge of and confidence in custody mediation services.**Knowledge, Skills and Abilities / Competencies:****Knowledge of:** child development and family dynamics; mediation and negotiation techniques; case management principles; report formulation; and time management. ****Skills in:****oral and written communication; analysis; conflict resolution; public speaking; Microsoft Word; and using general office equipment including computers, printers, and telephones. **Ability to:** use neutral techniques of mediation obtained through training and experience; assist the parties in evaluating the impact on the child of specific custody and visitation arrangements that they might be considering; maintain neutrality in the treatment of the parties; diffuse a threatening situation if necessary; assist in the resolution process; manage cases and meet program goals in a timely manner; draft parenting agreements and use computer hardware and software.**Must possess a valid NC Driver's License.****Supplemental and Contact Information****INSTRUCTIONS:**Applicants must complete an on-line application by clicking the above APPLY link. Mailed or faxed applications will **not** be accepted. Before applying, please read the Online Employment Application Guide for instructions on creating your profile and applying for specific postings. It is important your application includes all of your relevant education and work experience and that you answer all questions associated with the application to receive proper credit. Résumés are not accepted in lieu of fully completed applications. **\\*NOTE\\***Many job postings require certain documents be attached to an application. Verify your application is complete and uploaded documents are attached to your application *before* submitting it. Applications may not be altered after they have been submitted.*All NC Judicial Branch agencies are Equal Opportunity Employers.* The North Carolina Judicial Branch participates in E-Verify, an internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from the US Department of Homeland Security and Social Security Administration records to confirm employment eligibility. Charmaine Leeks NC Administrative Office of the Courts Human Resources Division https://www.nccourts.gov/about/about-judicial-branch/careers**Minimum Education and Experience**Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.Master's degree in psychology, social work, family counseling, or a comparable human relations disciple and two (2) years of experience relating to child development, family dynamics or comparable areas. Additionally, for a person to qualify to provide mediation services pursuant to NC General Statutes §39A (7A-494), he or she must have at least forty (40) hours of training in mediation techniques by a qualified instructor of mediation as determined by the North Carolina Administrative Office of the Courts (NCAOC). This training may be acquired before employment with the NCAOC or may be provided while on the job.**Attach cover letter, résumé, and writing sample.**