Custodian, Facilities, Real Estate, and Planning

Wake Forest University; Winston-Salem (NC); On-site; USD 28,000 - 42,000; Full time

Job summary

Wake Forest University is seeking a custodial staff member to provide general custodial services across campus. The role emphasizes customer service, attention to detail, and adherence to safety procedures.

Responsibilities include cleaning floors and surfaces, restroom maintenance, waste handling, and setup of furniture and equipment. The position may be essential during campus emergencies and requires lifting up to 50 pounds and ability to work in various conditions.

Qualifications

• Ability to read and understand safety procedures, cleaning instructions, and schedules.
• Ability to communicate effectively in the English language sufficient to perform the duties of the position.
• Ability to build and maintain an effective working relationship with students, faculty, and staff who are subtly or different than yourself.
• Ability to understand and interpret terminology related to the area of work.
• Ability to understand and follow the vision, structure, culture, philosophy, values, and code of ethics of the facilities department and Wake Forest University as a whole.
• Ability to work independently or as a part of a team.
• Subject to both inside and outside environmental conditions including hazards.
• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management.

Responsibilities

• Following established cleaning procedures and techniques as directed by leadership.
• Sweep, vacuum, and mop floors; dust and polish furniture and woodwork.
• Clean restrooms and replenish supplies.
• Empty and clean waste and recycling receptacles; pick up paper and trash.
• Clean relight glass, windows, and walls.
• Clean decks, balconies, sidewalks, offices, and common spaces.
• Set up, move, and arrange furniture and equipment.
• Turn out lights and lock doors and windows as required.
• Maintain custodial areas and equipment.
• Unload supply deliveries and organize materials.
• Launder housekeeping materials as requested by leadership.
• Work on special projects and clean other facilities as assigned.
• Report safety concerns to the Supervisor.
• Follow Wake Forest policies and procedures.
• Perform other duties as assigned by leadership.

Skills

Read safety procedures

English communication

Interpersonal relationships

Terminology comprehension

Follow vision and ethics

Teamwork and independence

Awareness of hazards

Education

High school diploma + 1 year experience or equivalent

Job description

Job Description Summary

Utilizing excellent customer service and high attention to detail, perform general custodial duties as directed by departmental leadership.

Job Description

Essential Functions

• Upon direction and training from the Team Lead of Custodial Services, following established cleaning procedures and techniques.
• Completes duties not limited to sweeping, vacuuming, and mopping floors; dusting and polishing furniture and woodwork.
• Cleans restrooms and replenishes supplies.
• Empties and cleans waste and recycling receptacles; picks up paper and trash.
• Cleans relight glass, windows, and walls.
• Cleans decks, balconies, sidewalks, offices, laundry rooms, and common space areas.
• Sets up, moves, and arranges furniture and equipment.
• Turns out lights and locks doors and windows, as required.
• Maintains custodial areas and equipment so they are clean and presentable.
• Unloads supply deliveries and organizes materials as needed.
• Launder housekeeping materials as requested by leadership.
• Works on special projects and cleans other facilities, as assigned.
• Reports all matters of safety to the Supervisor.
• Follows all University and departmental policies and procedures.
• Performs other duties as assigned by departmental leadership.

Other Functions

• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.

Required Education, Knowledge, Skills, And Abilities

• Ability to read and understand safety procedures, cleaning instructions, and schedules.
• Ability to communicate effectively in the English language sufficient to perform the duties of the position.
• Ability to build and maintain an effective working relationship with students, faculty, and staff who are subtly or different than yourself.
• Ability to understand and interpret terminology related to the area of work.
• Ability to understand and follow the vision, structure, culture, philosophy, values, and code of ethics of the facilities department and Wake Forest University as a whole.
• Ability to work independently or as a part of a team.
• Subject to both inside and outside environmental conditions including hazards.
• This position may be designated as essential personnel to support business continuity during campus emergencies, disasters, or other special needs as directed by management. Essential personnel are subject to recall inside/outside their normal schedule. Additional details can be found in the Wake Forest University Policy on Weather and Other Unusual Conditions.

Preferred Education, Knowledge, Skills, Abilities

High school graduate plus one year of work experience, or an equivalent combination of education and experience.

Physical Requirements

Climbing, stooping, kneeling, standing, walking either within your respective areas or between areas on campus, lifting up to 50 pounds, pushing, pulling, and grasping.

Environmental Conditions

Subject to both inside and outside environmental conditions and hazards.

Time Type Requirement

Full time

Note To Applicant

This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Equal Opportunity Statement

The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status.

Accommodations for Applicants

If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact [e-mail] or [phone].