Custodian A, FAS Residential Lowell

Harvard University; Cambridge (MA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Retirement plans

Wellbeing resources

Tuition assistance

Commuter benefits

Job summary

Harvard University’s Facilities Maintenance Operations (FMO) is seeking a custodial professional to perform routine and specialized cleaning across multiple campus spaces. The role emphasizes cleanliness, safety and dependable service in offices, dormitories, laboratories, libraries and classrooms.

Expect to work a 40-hour week on-site at Harvard, with potential overtime during peak events. Strong English communication and a positive customer-service approach are essential.

Qualifications

• Minimum of 1 year cleaning industry experience.
• Basic proficiency in English (reading, writing, speaking).

Responsibilities

• Performs routine and specialized cleaning of offices, dormitories, laboratories, libraries, classrooms, restrooms and common areas.
• Maintains areas in a clean, orderly and sanitary condition.
• Sanitizes bathroom surfaces and kitchen areas; restocks supplies daily.
• Operates floor machines and vacuums; handles trash and recyclables.
• May perform residential housekeeping during events; may move heavy objects and operate ladders.

Skills

Cleaning experience

English proficiency

Customer service

Safety compliance

Teamwork

Job description

Company Description

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard University Central Administration?

Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.

Job Description

Facilities Maintenance Operations (FMO) offers building &landscape maintenance, and custodial services to Harvard faculties and departments on a fee-for-service basis. All services are provided in strict accordance with customer-determined standards. As such, FMO operates as an in-house alternative to contractor services and therefore must manage itself under the same principles that guide any successful maintenance service business.

Job-Specific Responsibilities

As described in the customer service level agreement, responsibilities may include but are not limited to:

• Performs routine and specialized cleaning of academic and non-academic spaces, including but not limited to: offices, dormitories, laboratories, libraries, athletic facilities, classroom and assembly spaces, restrooms, common areas and entryways, as assigned.
• Maintains all assigned areas in a clean, orderly, and sanitary manner.
• Sanitizes bathroom surfaces, fixtures, and food handling/preparation areas.
• Restocks restroom and kitchen area consumable supplies daily.
• Broom sweeps, dry/damp/wet mops hard surface floors and stairs as assigned.
• Dusts and/or washes furniture, walls, and horizontal surfaces.
• Vacuums carpeted floor surfaces using light and/or heavy-duty vacuums.
• Empties and cleans trash and recycling receptacles and moves trash and recyclables to designated pick-up points.
• Strips, waxes and burnishes floors using power floor machines.
• Operates heavy-duty wet pick-up machines to remove liquids from floor surfaces.
• Washes interior windows and first floor exterior windows.
• May be assigned to perform residential housekeeping during Reunion/Commencement events.
• Performs related duties as required.
• May be required to move furniture or other heavy objects for extended periods of time.
• Performs snow removal assignments including shoveling, sweeping, and applying ice melt or sand.
• May be required to operate equipment, including heavy floor machines.
• May be required to use ladders on a regular basis.
• May be required to work occasional overtime in support of business needs.
• Required to wear a clean, neat uniform and maintain a professional image at all times.
• Must display and wear an ID badge at all times.
• Wear safety equipment and clothing when appropriate and/or required.

Working Conditions

Emergency Status Designation:

Critical Operations Personnel (required to provide on-site support during emergency situations as determined by management).

Physical Requirements

• Ability to perform repetitive tasks as listed in the Duties and Responsibilities.
• Such tasks require repetitive stooping, bending, reaching, and carrying, especially to vacuum, sweep and mop stairwells, perform high and low dusting or cleaning, etc.
• Must be able to tolerate dust and other airborne particles as well as approved cleaning chemicals. Must be able to lift and carry up to 50 lb. routinely, on a daily basis.
• May be required to lift and carry five-gallon pails of cleaning liquids at various times (weighing up to 50 lbs.)

Qualifications

Basic Qualifications

• A minimum of 1 year cleaning industry experience required
• Basic proficiency in the English language including reading, writing, and speaking

Additional Qualifications and Skills

• Provide responsive customer support in all phases of custodial and related building operations.
• Must be quality focused, customer service oriented and able to routinely communicate clearly in the English language with co-workers and customers in a professional environment.
• Must observe and comply with all standard safety codes and practices and perform work in accordance with recognized industry and university standards.
• May be assigned to work independently or as part of a team under the guidance and direction of the Area Supervisor and/or Crew Chief. Must be available to respond to off-hour emergencies as needed.
• May be required to work occasional overtime in support of business needs.

Additional Information

Standard Hours/Schedule: 40 hours per week

• Schedule: Sunday-Wednesday and Saturday 8:00am-4:30pm
• Days off: Thursday & Friday
• Location: Undergraduate Houses

Compensation Range/Rate (including Shift Differential if applicable): $28.75-$29.43

Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position

Pre-Employment Screening: Identity, Criminal, Drug Test, References

Other Information:

Work Format Details

This position is based on-site at a Harvard campus location. Additional details will be discussed during the interview process. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Work Format Details

This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 000. Corresponding salary information can be found in the job description above.

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

Learn more about these and additional benefits on our Benefits & Wellbeing Page.

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.