Custodial Technician

Wildhorse Resort & Casino; Pendleton (OR); Hybrid; USD 21,000 - 34,000; Full time

Job summary

Wildhorse Resort Casino in Pendleton, OR seeks a dedicated janitorial professional to maintain a clean facility, including interior areas, outdoor spaces, and gaming floors. Responsibilities include sanitizing, vacuuming, trash removal, and safe handling of cleaning chemicals.

Qualifications include experience with cleaning equipment, strong communication skills, and CPR/first aid certification within three months of hire. Must be 21+ with gaming license clearance.

Qualifications

• Experience with various cleaning equipment and materials.
• Effective verbal and written communication to read and follow directions on equipment and chemicals.
• CPR/first aid certification within three months of date of hire.
• Ability to work in a busy, security‑sensitive environment.

Responsibilities

• Maintains cleanliness of facility, including interior, minor repairs, and outdoor areas.
• Promotes customer service and responds to guest needs promptly.
• Operates cleaning equipment and uses cleaners safely.
• Assists with major cleaning tasks and maintenance duties as directed.
• Ensures gaming area cleanliness and safety standards are met.
• Supports setup for events and manages stocked custodial supplies.
• Follows health, safety, and regulatory codes; reports concerns immediately.

Skills

Cleaning equipment experience

Communication skills

CPR/first aid certification

Education

High school diploma or GED

Job description

Wildhorse Resort Casino
Pendleton, OR 97801, USA

Description

WAGE RANGE: $15.00-$25.00
OPEN UNTIL FILLED: 1ST PULL DATE, OCTOBER 1, 2026

JOB SUMMARY

Responsible for maintaining the cleanliness of the facility, including interior janitorial, minor repair, maintenance, and outdoor parking and walkway areas. This is a Class III gaming area and certain restrictions will apply.

ESSENTIAL JOB FUNCTIONS:

• Ensures customer satisfaction through prompt, efficient, and friendly service.
• Collects and properly dispose of all trash from both facility and the grounds.
• Performs janitorial duties, including sanitizing, mopping, vacuuming, waxing, buffing, and dusting.
• Uses chemical cleaners and supplies as directed and safely and healthfully to self, other employees, and customers.
• Assists with major cleaning duties - carpets, filters, cleaning of machinery, furniture, and painting.
• Maintains gaming area at all times, including ashtrays, dusting of machines, carpet sweeping, etc.
• Provides physical setup for special events or activities including lifting and maneuvering bulky and heavy items.
• Routinely cleans authorized employee access areas.
• Stocks and supplies in various custodial areas.
• Greets and acknowledges customers encountered, pleasantly, providing informational assistance as needed.
• Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to Supervisor.
• Adheres to established federal, state, and tribal health and safety codes/standards.
• Promptly responds to accident/injury scene providing first aid and securing medical assistance as needed.
• Complies with regulatory laws, PP&P, department policy and procedures, safety codes, etc.
• Ensures that the operation of equipment, tools, and materials are handled safely.
• Promotes internal guest service standards through courteous and respectful behavior.
• Performs other related duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS:

SAFETY: Ensuring a safe experience by protecting the welfare of all.

INTEGRITY: Expecting personal accountability at every level.

COURTESY: Creating an exceptional customer service experience for everyone.

TEAM: Functioning together to create a cooperative and positive experience.

SHOW: Providing flawless experience –a clean and cared-for resort.

ACCESS TO SENSITIVE AREAS:

• Only when accompanied by the department supervisor, department designee, or Security.

MINIMUM QUALIFICATIONS:

• Experience with various cleaning equipment and materials.
• Effective communication skills both verbal and written to read and follow directions on equipment, cleaning chemicals, and instruction.
• Walk, stand, bend, lift, and maneuver heavy items while working in a noisy environment and perform repetitive actions with arms, wrists, and hands.
• CPR/ first aid certification within three months of the date of hire.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Requires a Low‑Security Gaming License clearance.
• Must be at least 21 years of age.

PREFERRED QUALIFICATIONS:

• One (1) year experience in maintenance, repair, and equipment operation.
• Previous experience or training in chemical and sanitation awareness.
• High school diploma or GED.

DISCLAIMER

This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned at any time based on business needs.